Any way to remove product reviews? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 01-04-2017
Junior Member
 
Join Date: Jul 2012
Posts: 30
Thanks: 4
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Any way to remove product reviews?

I sell generic items on eBay and they put product reviews at the bottom of the page which are from other sellers and are hurting my sales.

Is there any way to remove these from my listings?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 01-04-2017
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,302
Thanks: 1,110
Thanked 4,934 Times in 3,399 Posts
Activity: 0%
Longevity: 78%
iTrader: (4)
Default Re: Any way to remove product reviews?

How to "Opt Out" of product reviews that show up in your listings:

Go to: "My eBay"
Click on "Account" tab
Click on "Site Preferences"
To the right of "Sell Your Item form and listings" Click on "Show"
To the right of "Show product ratings on your listings, if available." Click "Edit"
Click the radio button for "Do not display product ratings on my listings"
Click "Submit"
Reply With Quote
The Following 4 Users Say Thank You to MM78 For This Useful Post:
bednarekt (01-05-2017), jakobrockz (05-01-2017), stressed08 (05-01-2017), yankee (01-05-2017)
  #3  
Old 01-05-2017
Junior Member
Threadstarter  
 
Join Date: Jul 2012
Posts: 30
Thanks: 4
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: Any way to remove product reviews?

I read that same response on google but it appears that option is gone. Reading through eBay community it seems there is no way to remove it but before I settle I figured I'd come to the true eBay experts!
Reply With Quote
  #4  
Old 01-05-2017
Senior Member
 
Join Date: Aug 2012
Posts: 6,123
Thanks: 1,110
Thanked 1,655 Times in 1,333 Posts
Activity: 0%
Longevity: 67%
iTrader: (38)
Default Re: Any way to remove product reviews?

This was a move on eBay's front to become like Amazon. I think that option only worked during their beta stages and has now been permanently enforced.
Reply With Quote
  #5  
Old 01-05-2017
Junior Member
Threadstarter  
 
Join Date: Jul 2012
Posts: 30
Thanks: 4
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: Any way to remove product reviews?

Well I could understand if it was a SKU item or even if I was the seller but I am getting reviews on my item listings for other bad sellers. eBay needs to get with it.

In my opinion they should also treat any buyer who doesn't post feedback after 90 days as a positive feedback. I'd say 10% of happy buyers leave feedback and 100% of mad ones leave negative. It is getting tough to just keep refunding!
Reply With Quote
  #6  
Old 01-05-2017
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,302
Thanks: 1,110
Thanked 4,934 Times in 3,399 Posts
Activity: 0%
Longevity: 78%
iTrader: (4)
Default Re: Any way to remove product reviews?

So if the bad reviews are not about you....who cares?
Reply With Quote
  #7  
Old 01-05-2017
Junior Member
Threadstarter  
 
Join Date: Jul 2012
Posts: 30
Thanks: 4
Thanked 5 Times in 4 Posts
Activity: 0%
Longevity: 68%
iTrader: (0)
Default Re: Any way to remove product reviews?

Quote:
Originally Posted by MM78 View Post
So if the bad reviews are not about you....who cares?
At the top of the page there is a star rating for the product. Most of my products have a three star rating despite my 100% feedback. I like good feedback but I like more sales better
Reply With Quote
  #8  
Old 05-01-2017
Senior Member
 
Join Date: Apr 2016
Posts: 290
Thanks: 62
Thanked 25 Times in 20 Posts
Activity: 0%
Longevity: 46%
iTrader: (1)
Default Re: Any way to remove product reviews?

I was going to create a new thread on this, and saw one already existed. Has anyone found a fix for this issue?

I sell used items... and i have a 2 star review from a buyer that purchased from someone else. All of my items are spotless, he apparently bought from the wrong seller because his was not. I shouldn't have to deal with a 2 star review on the search result page from someone that didn't buy my item... how rediculous
Reply With Quote
  #9  
Old 05-01-2017
Junior Member
 
Join Date: Apr 2017
Posts: 77
Thanks: 11
Thanked 21 Times in 16 Posts
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Re: Any way to remove product reviews?

Quote:
Originally Posted by stressed08 View Post
I was going to create a new thread on this, and saw one already existed. Has anyone found a fix for this issue?

I sell used items... and i have a 2 star review from a buyer that purchased from someone else. All of my items are spotless, he apparently bought from the wrong seller because his was not. I shouldn't have to deal with a 2 star review on the search result page from someone that didn't buy my item... how rediculous
Change the title or dont add all the product information. usually changing the title information will cause all my old reviews not to show up anymore.
Reply With Quote
The Following User Says Thank You to MikeRock For This Useful Post:
stressed08 (05-01-2017)
  #10  
Old 05-01-2017
Senior Member
 
Join Date: Sep 2014
Posts: 1,030
Thanks: 94
Thanked 154 Times in 128 Posts
Activity: 0%
Longevity: 55%
iTrader: (2)
Default Re: Any way to remove product reviews?

Not having product information -> lower search rank/less views
Reply With Quote
The Following User Says Thank You to jakobrockz For This Useful Post:
stressed08 (05-01-2017)
  #11  
Old 05-01-2017
Senior Member
 
Join Date: Apr 2016
Posts: 290
Thanks: 62
Thanked 25 Times in 20 Posts
Activity: 0%
Longevity: 46%
iTrader: (1)
Default Re: Any way to remove product reviews?

Is that true? I never add any product information.. I wondered why my sales have been declining. Very specific keywords, but no item details. I used to be in the top 5-10% of search results... I havent checked lately but it did start to bounce my listings for making my own product specifics. Says the choice is not an option.

With that said.. the items with the product reviews also have no item details listed

Last edited by stressed08; 05-01-2017 at 05:20 PM.
Reply With Quote
  #12  
Old 05-01-2017
bjammin's Avatar
Executive [VIP]
 
Join Date: May 2013
Posts: 1,796
Thanks: 416
Thanked 801 Times in 502 Posts
Activity: 0%
Longevity: 63%
iTrader: (78)
Default Re: Any way to remove product reviews?

I am sure these are stealth accounts you are referring to, but it should still be an easy phone call to call ebay and inquire about this. They would not try to question your identity over something like this.
Reply With Quote
  #13  
Old 05-01-2017
Junior Member
 
Join Date: Apr 2017
Posts: 77
Thanks: 11
Thanked 21 Times in 16 Posts
Activity: 0%
Longevity: 40%
iTrader: (0)
Default Re: Any way to remove product reviews?

Quote:
Originally Posted by jakobrockz View Post
Not having product information -> lower search rank/less views
This is probably the case with name brand items and items with searchable asin or upc's. I mostly sell generic products from China which dont have real product info. Ive never had a problem with customers finding me by Keywords in the Title.

Typically, if i want....... i can get top rated status on any of my accounts in less than a month with the products i sell...and in reality probably in 2 weeks. Ive built 3 accounts in the last 9 months all over 100K each. Never once have my products had product Info.
Reply With Quote
  #14  
Old 05-01-2017
Senior Member
 
Join Date: Sep 2014
Posts: 1,030
Thanks: 94
Thanked 154 Times in 128 Posts
Activity: 0%
Longevity: 55%
iTrader: (2)
Default Re: Any way to remove product reviews?

I wasn't saying that it's not possible to be successful without putting item specifics...
Reply With Quote
  #15  
Old 05-01-2017
Senior Member
 
Join Date: Apr 2016
Posts: 290
Thanks: 62
Thanked 25 Times in 20 Posts
Activity: 0%
Longevity: 46%
iTrader: (1)
Default Re: Any way to remove product reviews?

Quote:
Originally Posted by bjammin View Post
I am sure these are stealth accounts you are referring to, but it should still be an easy phone call to call ebay and inquire about this. They would not try to question your identity over something like this.
Mine is a real top rated account... I typically hate calling but I have gotten US call centers the past few times
Reply With Quote
  #16  
Old 05-01-2017
Senior Member
 
Join Date: Sep 2014
Posts: 1,030
Thanks: 94
Thanked 154 Times in 128 Posts
Activity: 0%
Longevity: 55%
iTrader: (2)
Default Re: Any way to remove product reviews?

I typically get US call centers for PayPal but have never gotten a US call center for eBay :/
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Amazon Product Reviews billybluehat Amazon 19 10-11-2017 11:11 AM
wow my product just lost 1000 product reviews over night dennis82 Amazon 2 07-22-2016 10:03 AM
product reviews billybluehat Amazon 1 05-05-2016 05:08 PM
product reviews..... arshavin Amazon X 2 06-22-2012 07:26 PM


Aspkin Group

All times are GMT -5. The time now is 08:36 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58