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silversr

01-12-2017 06:12 PM

Chageback question please help

I see some people use authorized users on their accounts, however if you need to file a chargeback will the credit card company forward the actual name on the credit card account, no name at all, or the authorized users name that placed the order when contacting the 3rd party payment processor like paypal or amazon?

jackdanielsbtch

01-12-2017 11:51 PM

Re: Chageback question please help

card company doesn't forward any info. Usually the initial chargeback, the card company doesn't even tell paypal why it's being disputed. Just either unathorized, or didn't receive/problem with item

it's just a transaction ID.

Ebay supplies the basic info to dispute it.

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