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Old 02-11-2017
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Default 4 new ebayers ordered from me lately!!!

Not sure if this is strange. Or has anyone experienced this before?

So, very recently I have had 4 new ebayers buying from my store, a few from Italy, 2 from the UK.

1 customer already contacted me saying he is not happy with the product. sold 500 sets with NO PROBLEM. NEW EBAYER and immediate problem?

Does it sound like i've been targeted lately? or Could it all just be coincidence?

What's your experience in this? Do you guys often get these new ebayers buying in a row? or?

Advice needed please.
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Old 02-11-2017
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Default Re: 4 new ebayers ordered from me lately!!!

Italy is dodgy when it comes to Ebay, lot of people don't ship there
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Old 02-11-2017
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Default Re: 4 new ebayers ordered from me lately!!!

Probably half of my buyers have less than 10 feedback
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Old 02-12-2017
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Default Re: 4 new ebayers ordered from me lately!!!

I don't believe having low feedback indicates a scammer or incoming trouble(depending in the category you sell in)

For me, it's always been the high feedback accounts, the ones that know the system, they are the ones to cause issues.
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Old 02-12-2017
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Default Re: 4 new ebayers ordered from me lately!!!

It could well just be a coincidence

I have had a few issues with Italian customers over the years so I am personally very choosey when it comes to who I will sell to over there.

Has the customer who has contacted you given any sort of valid reason why he is unhappy with the product?
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Default Re: 4 new ebayers ordered from me lately!!!

it sounds like someone is trying to scam you . I would try to fight it as much as you can
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Default Re: 4 new ebayers ordered from me lately!!!

I have more trouble with French customers, they're very cheap and love to complain.

I've never had any particular problem with Italy, though.

Sadly, I'd have to say I've had the most problem with people in the good ol' US of A.
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Default Re: 4 new ebayers ordered from me lately!!!

Ive ALWAYS noticed that when they start asking questions about the item before theyve even bid or bought, it is an issue. Then right after, they start asking for tracking etc, they are setting up the stage for opening an ITEM NOT RECIEVED case. Then, when that fails, they open ITEM DAMAGED, etc case. Id say 8 out of 10 times that is how it goes down
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Old 02-13-2017
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Default Re: 4 new ebayers ordered from me lately!!!

Quote:
Originally Posted by rookprop View Post
Ive ALWAYS noticed that when they start asking questions about the item before theyve even bid or bought, it is an issue. Then right after, they start asking for tracking etc, they are setting up the stage for opening an ITEM NOT RECIEVED case. Then, when that fails, they open ITEM DAMAGED, etc case. Id say 8 out of 10 times that is how it goes down

yea I noticed that too. luckily there was one time paypal spotted it and refunded me. in advance.


Quote:
Originally Posted by dallis View Post
I have more trouble with French customers, they're very cheap and love to complain.

I've never had any particular problem with Italy, though.

Sadly, I'd have to say I've had the most problem with people in the good ol' US of A.
To be fair, I have had a few EU orders, and customers seem to be friendly and understanding. of course there is always 1-2 who are knobs.

Quote:
Originally Posted by austyn12x View Post
it sounds like someone is trying to scam you . I would try to fight it as much as you can
I am hoping not..

Quote:
Originally Posted by JamesNorth101 View Post
It could well just be a coincidence

I have had a few issues with Italian customers over the years so I am personally very choosey when it comes to who I will sell to over there.

Has the customer who has contacted you given any sort of valid reason why he is unhappy with the product?
To be fair, The best of my customers come from the EU, and they seem to be very understanding and polite as feck. Obviously there is always one or two knobs.

He did say actually. He said the product is giving a buzzing noise, that particular product does make a buzzing noise on start up, on the 2nd time of explaining that to him, he had not replied (its been 3 days) we will see how it goes.. hopefully he is not my competitor and leaves me a negative feedback...

Quote:
Originally Posted by just_smile View Post
I don't believe having low feedback indicates a scammer or incoming trouble(depending in the category you sell in)

For me, it's always been the high feedback accounts, the ones that know the system, they are the ones to cause issues.
I can relate to the high feedback part. ANd yes they are very troublesome sometimes.

Quote:
Originally Posted by jakobrockz View Post
Probably half of my buyers have less than 10 feedback
That proofs the point that not all low feedback buyers are trouble i guess


Quote:
Originally Posted by sax4 View Post
Italy is dodgy when it comes to Ebay, lot of people don't ship there
To be fair, my best customers come from the EU and most of the time they are polite as feck.
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