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  #1  
Old 02-13-2017
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Default MC124 Spansih eBay

Hello,

I just received an email from ebay with MC124 code. What this code means? Also, I am asked for DNI. What does it mean?

Thank you

Last edited by ohocomer; 02-13-2017 at 03:52 PM.
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  #2  
Old 02-13-2017
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Default Re: MC124 Spansih eBay

How about you tell us what the email says....
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Default Re: MC124 Spansih eBay

Sure:

Hello,

In order to ensure that eBay continues to be a safe and fair trading platform, we periodically review the accounts to verify the information provided by users. The intention is to make sure that the information in the user accounts is valid and up to date.

To validate your account, you need to provide us with the necessary documents as soon as possible. We have applied a temporary sales hold to your account, which will remain active until we receive your response. This hold will prevent you from putting new items on sale. In addition, if you had an active ad, we have removed it and moved to your Unsold section, after reintegrating into your account the applicable fees and fees.

The following are the documents we need:

- Identification documents:
- Copy (front and back) of the DNI. If you wish, you can hide data that is not relevant to this review (for example, place of birth, nationality, etc.).
- Copy of a receipt (for example, a water bill) that does not have more than three months and which includes your name and address. This document is only necessary if the address differs from the one on the DNI or if there is no address in the DNI.
- Copy of the residence permit or NIE.

- Documents to prove ownership of items put up for sale on eBay:
- Proof of delivery or delivery (pro forma invoices are not a valid document to prove ownership) or
- Customs documentation. This is only necessary if you have purchased the items abroad or well
- Contact information of the supplier, in case we had to make additional checks and we needed your help or
- Invoice of the articles in case of having bought them in a store or well
- Screenshot of the articles in case you have bought them on the Internet.

- If you have registered on eBay as a seller Company:
- Copy of the certificate of registration of the company in the commercial register.
Use this link to send all documents:
Https://ocsnext.ebay.es/ocs/mudcwf?deptName=ESRiskComp

Once you have provided all the documents, the processing of the request can last up to 72 hours. The documents will be considered confidential at all times, so we will not share any information with third parties. You will not be able to buy or sell until we have received all the requested documents, so we hope you will send them to us soon.

Once we have verified your account information, you will be able to resume the sales activity immediately. In addition, you can also re-sell the items in the "Unsold" section. To do so, click on the "Resale" option to the right of the corresponding advertisement.

Thank you for helping make eBay a safe and fair trading platform. We appreciate your cooperation in completing the verification process of your account as soon as possible.
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Default Re: MC124 Spansih eBay

Seems like they are asking for everything.....You should try calling them and see if they can reduce the list of items they are asking for.
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Default Re: MC124 Spansih eBay

If this email is from ebay.es can I try to call ebay.com or doesn't work like this?
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Default Re: MC124 Spansih eBay

Did you buy this account? is the account a US Account or a .ES Ebay Account?
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Default Re: MC124 Spansih eBay

I created this account myself when I went for holidays there. Account is registered in Spain, all mails in Spanish language.
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Default Re: MC124 Spansih eBay

Quote:
Originally Posted by ohocomer View Post
I created this account myself when I went for holidays there. Account is registered in Spain, all mails in Spanish language.
Then you need to call Spain Ebay.
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Default Re: MC124 Spansih eBay

After calling to them I got this answer: just follow what is said in the email. I can provide my ID documents or proof of address but there is no way I could send them receipts ... Any suggestions?
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Default Re: MC124 Spansih eBay

P.S. I called to ebay.com. They had all information.
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Default Re: MC124 Spansih eBay

Quote:
Originally Posted by ohocomer View Post
P.S. I called to ebay.com. They had all information.
Good to know.....well, why can't you provide receipts?
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Default Re: MC124 Spansih eBay

If you live in Spain you SHOULD have an NIE - Número de Identidad de Extranjero - you need this to open a bank account or pay a bill?
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Default Re: MC124 Spansih eBay

Quote:
Originally Posted by Sausage View Post
If you live in Spain you SHOULD have an NIE - Número de Identidad de Extranjero - you need this to open a bank account or pay a bill?
Don't think he lives in Spain.
Quote:
Originally Posted by ohocomer View Post
I created this account myself when I went for holidays there.
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Old 02-14-2017
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Default

Quote:
Originally Posted by MM78 View Post
Good to know.....well, why can't you provide receipts?
Dropshipping. I have never ordered those items in the past.
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Default Re: MC124 Spansih eBay

Quote:
Originally Posted by ohocomer View Post
Dropshipping. I have never ordered those items in the past.
Well your going to have to be creative because they are going to want some invoices/receipts.
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Default Re: MC124 Spansih eBay

Sent some photos of items which I found online. Then called to ebay and I was told that if I don't have receipts then I have to put my ID card on items which I have for sale...

It seemed that a story about my friend who is currently in China doesn't mean anything for eBay agent :D
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Default Re: MC124 Spansih eBay

Quote:
Originally Posted by ohocomer View Post
Sent some photos of items which I found online. Then called to ebay and I was told that if I don't have receipts then I have to put my ID card on items which I have for sale...

It seemed that a story about my friend who is currently in China doesn't mean anything for eBay agent :D
Yeah, If I was an ebay agent...Id probably laugh at you as well.....their not that gullible.
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Default Re: MC124 Spansih eBay

Those eb agents have heard of all these parlour tricks...
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