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-   -   How many until Ebay will suspended or ban you................. (https://www.aspkin.com/forums/ebay-discussion/105464-how-many-until-ebay-will-suspended-ban-you.html)

secret storm 02-26-2017 02:32 PM

How many until Ebay will suspended or ban you.................
 
How many negative feedbacks can you receive until Ebay will suspended or ban you from selling?

I know with Amazon there is no magic number of negative feedback that would get you suspended. You could receive 2000 negative feedback in 24 hours assuming you also had 1 million positive feedback in the same period and Amazon would not bat an eye.

It all comes down to metrics. What percentage of your orders have "defects"? (A-to-Z, charge back, or negative feedback are considered defects). Your maximum allowed defect rate is 1%. If you meet or exceed that percentage, your account is canned.

It goes without saying that if you have a new account, or one that has little feedback, the 1% rule can be overridden by Amazon, since if you get 3 feedback and one is negative, you effectively have a 66% customer satisfaction rate.

Once you reached ~100 or so feedback, it's all about metrics. Of course, this assumes you sell steadily. If you take a break for 6 months then come back, its essentially like having a new account.


I'm assuming on Ebay it's based on the accounts selling history so let's say hypothetically speaking the accounts selling history has had only 5 total sales but the account is over 10 years old with a lot of purchases.

How many negative feedbacks could the account receive until Ebay would suspended or ban the account from selling?

BiN4RY 02-26-2017 02:36 PM

Re: How many until Ebay will suspended or ban you.................
 
Unless you reached -4, it's more or less the same with eBay as well. It's mostly the metrics that gets you banned.

e2free 02-26-2017 02:42 PM

Re: How many until Ebay will suspended or ban you.................
 
Same applies to eBay, it's works with defect rate,

secret storm 02-26-2017 04:44 PM

Re: How many until Ebay will suspended or ban you.................
 
Quote:

Originally Posted by BiN4RY (Post 832808)
Unless you reached -4, it's more or less the same with eBay as well. It's mostly the metrics that gets you banned.

Thanks BiN4RY

So how many negative feedbacks could an account take before it got suspended or banned from selling that has had only 5 total sales with 5 positive feedbacks as a seller but has had over 300 positive feedbacks as a buyer?

dallis 02-26-2017 05:44 PM

Re: How many until Ebay will suspended or ban you.................
 
Buyer feedback doesn't count towards your metrics, only seller feedback, and I think they've started to put most of the weight on other factors these days.


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