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  #1  
Old 02-27-2017
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Default Ebay Return, Keep Getting "Technical Error"

I am the buyer in this case. Seller sent me the wrong item, so I am returning it. They accepted the return and provided a label via ebay. I printed the label and now when I try to go back into the case on the resolution center to upload the tracking number etc., all I get is an "error" message saying to "try again later" due to "technical difficulties". Well, it's been going on like this for 2 days.
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Old 02-27-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

Try a different browser. If that fails, you'll have to call in to add the tracking number via support.
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Old 02-27-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

Try clearing cookies and recent history as far back as the problem occurred as well.

Or try logging on with a different computer.
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Old 02-28-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

Cleared all cookies, cache, history...still happens. Used two different browsers...still happens. If it is still like this tomorrow, I guess my last resort is to call them and have them manually do it. Didn't know if it was a site wide issue or just isolated.
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Old 02-28-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

Usually these issues are site-wide. You could also wait a few more days.
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Old 02-28-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

I have that issue all the time, just log out and then log in again.
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Old 02-28-2017
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Default Re: Ebay Return, Keep Getting "Technical Error"

I had that issue yesterday. Seems to have cleared up on it's own. Definitely site wide tho
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