MC011 Need Advice

[13obby]

On Friday just gone I received a mc011 email stating that they require me to send them proof Id, add and purchase invoices to which I sent immediately via fax on the email received it said it can take up to 3 days for documents to be verified however now it's been 5 days and counting does anyone have any idea of how long this takes and should I call them?

[Qwoty]

Is it a new account, or have you established it.

[13obby]

Originally Posted by mwelwatambule1

Is it a new account, or have you established it.

I've had it since 2015 and it was registered with a family members details.

[JamesNorth101]

It may be worth going into chat and chasing it

[13obby]

Originally Posted by JamesNorth101

It may be worth going into chat and chasing it

I've called them a number of times and all I get is I have to wait and then I told the CS that it says on the email it can take up to 3 days so why is it going over why why why.

[13obby]

Hi all Just had my account unrestricted thank god for THAT

[JamesNorth101]

Just have to be a bit patient sometimes.

eBay (and PayPal) are both very very bad at sticking to their own time estimates.

[rsot]

Originally Posted by 13obby

Hi all Just had my account unrestricted thank god for THAT

Congratulations are in order

[13obby]

thanks guys