tim348 | 09-20-2017 09:48 AM | Re: MC011 Restriction.. This is what they sent me below. It appears as if they want to talk to me on the phone or have me submit docs.
They specifically mentioned the other name I had on the ebay account originally. What valid explanation could I possibly give them as to why the name/address has changed? I could try to say it was a relatives account that i took over but they will probably keep it permanently limited either way even if i submit docs.
Gona give them a ring to see what they have to say.. i always get different answers each time i talk to somebody whenever theres any issue.
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We attempted to contact you using the phone number registered to your account ##MEMBER_PHONE_NUMBER##, but were unable to reach you. To help keep eBay safe, we have placed a temporary selling restriction on your account until you can provide us with some additional verification. We would like to arrange a call to discuss activity on your eBay and PayPal accounts.
Our Customer Service agents are available Monday through Friday, from 8:00 am to 3:30 pm Pacific Time. Please respond to this email within 72 hours letting us know when you're available for us to call you. If there is a different phone number you'd like us to call, please also include that number in your email.
If you are unavailable by phone, we can still review your account by having you fax in some documents for verification. If you choose to do this, please submit all of the following information by fax (fax number below):
-- A readable copy of the driver's license, front *and* back, or other government-issued ID.
-- A copy of a recent credit card statement. Your billing address should be visible, along with the first and last 4 digits of your credit card number. Please black out all other personal information.
-- Documents that prove that you purchased the item(s) recently listed for sale on eBay. This can include manufacturer invoices or receipts. Photos of the items don't fulfill this requirement.
***Important***
-- Make sure that your name and username appears on each document that you submit.
-- After you send this information to us, please reply to this message with a brief note letting us know that the information has been sent.
Fax all documents to: |