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-   -   eBay Sellers Squeezed with Auctiva's Move from Free to Fee (https://www.aspkin.com/forums/ebay-discussion/11132-ebay-sellers-squeezed-auctivas-move-free-fee.html)

aspkin 05-28-2009 12:35 PM

eBay Sellers Squeezed with Auctiva's Move from Free to Fee
 
Auctiva, one of the most successful eBay service providers, will begin charging fees to sellers in July, four years after it had gone to a free model. The move will affect the profit margins of eBay sellers who currently don't pay for Auctiva's listing tools. In a letter to customers, Auctiva CEO Jeff Schlicht wrote, "We did not come to this decision lightly. This adjustment was difficult for us to imagine after four years of being a completely free service. We strive to provide you with the best service for your hard-earned dollars. The e-Commerce landscape is constantly evolving, and it has always been our promise to you to provide a full e-Commerce solution that will meet your needs today, tomorrow and in the future. As a result, we will have to begin charging for some of our services. " One factor that likely played a role in his decision was eBay's changes to its affiliate program.

Auctiva calls itself "eBay's largest third-party Certified Solutions provider," and says about twenty percent of the listings on eBay utilize an Auctiva feature. It's estimated over 1 million people use Auctiva tools, which include free eBay listing tools, image-hosting, templates, counters, and Auctiva Secure Checkout, which is seamlessly integrated with eBay.

...

eBay Sellers Squeezed with Auctiva's Move from Free to Fee

eBayNews 05-28-2009 12:45 PM

Auctiva to Start Charging Fees for eBay Seller Tools
 
Auctiva, an eBay Certified Solutions Provider that provides popular listing tools to eBay sellers for free will begin charging fees, it will tell sellers today. The company uses a number of ways to earn revenue, including third-party agreements, its shipping insurance program, and through revenue it generates through eBay's affiliate program.

Auctiva was mum on exactly why it was making the changes, telling its customers: "The e-Commerce landscape is constantly evolving, and it has always been our promise to you to provide a full e-Commerce solution that will meet your needs today, tomorrow and in the future. As a result, we will have to begin charging for some of our services. Despite this adjustment, we remain committed to providing you with great tools at a great value and we've worked hard to develop pricing plans that will be affordable for all sellers."

However, eBay acknowledged it was making changes to its affiliate program, as we report in today's AuctionBytes Newsflash:

Auctiva, Vendio and a few others "affiliatized" their seller tools, but eBay said the two programs have different purposes. Affiliate marketing is to drive incremental sales from people who aren't already engaged with eBay, and it wants to make a clear distinction between that program and the seller tools model. Other seller tools providers who are enrolled in the eBay Partner Network (ePN) affiliate program include InkFrog, AuctionSound, EZLister.net, Iwascoding, My StoreCredit, Seller Sourcebook and AutoRevo.

Note that eBay said seller tools providers enrolled in ePN are welcome to use traditional affiliate marketing methods to generate revenue, and then use that revenue to fund their seller tools.

There's a lot of news to absorb - you can read the full details in today's AuctionBytes Newsflash:

"eBay Sellers Squeezed with Auctiva's Move from Free to Fee" (link)

"eBay Adjusts Affiliate Program to Reign in Seller Tools" (link)

SevnSins 05-28-2009 12:55 PM

Not cool, I use Auctiva for all of my accounts.

:faint:

SevnSins 05-28-2009 12:58 PM

Not cool. I use them with all my accounts.

Does anyone know of another that is free, and has something close to what Auctiva offers?

:faint:

oompaloompa 05-28-2009 12:58 PM

had a quick look at auctiva community forum, seems like ebayers will be leaving in droves, inkfrog will possibly be better for high users in terms of costs. I will have a in depth read thru when ive got time, but seems like to qualify for the lowest or perhaps no monthly tariff (just 012c per listing?)you need to delete all you pictures and listings from auctiva before 1st july and start again, ie. stop all your multiple relists or they will come up with a higher tariff.

I will check it out but for me personally, I do use auctiva on some of my ebays but not all of my accounts, and it simply represents $$$$ extra on top of what I already pay to ebay/paypal, so Im not impressed.....

and no i dont know of another free tool that is independant from ebay and therefore useful for stealth

beus 05-28-2009 03:43 PM

Auctiva is not FREE, is it worth the $?
 
I just knew this day will come when Auctiva starts charging us for their services. I only received the notification email today about their new plan.

"You are an important member of the Auctiva family. We are proud to have been able to provide you with our eBay listing and marketing tools for free. Because we value your business, we wanted you to be the first to know that, starting in July, our services will no longer be completely free.

We did not come to this decision lightly. This adjustment was difficult for us to imagine after four years of being a completely free service. We are dedicated to providing you with the best service for your hard-earned dollars. The e-Commerce landscape is constantly evolving, and it has always been our promise to you to provide a full e-Commerce solution that will meet your needs today, tomorrow and in the future. As a result, we will have to begin charging for some of our services.

Despite this adjustment, we remain committed to providing you with great tools at a great value and we've worked hard to develop pricing plans that will be affordable for all sellers.

We want to make this transition as easy as possible for you. We will begin implementing the necessary changes on our site to accommodate our new pricing structure during the first week of June. As a valued customer, you'll have 30 days to evaluate and select a pricing plan, and we'll even help identify your best plan choice.


Fair & Flexible Pricing
With much time and careful consideration, we have developed five pricing packages to best meet the needs of the many different types of eBay sellers who use Auctiva.

We will help you select the plan that will offer you the lowest rates. If you are a smaller seller, we have a pay-per-use plan with no fixed monthly fee. Most customers who choose this plan will only pay a couple dollars per month. If you are a larger seller, we have affordable plans to fit your business model as well. We are confident that Auctiva is still the best value for you no matter what your business size.

Your Best Plan Choice
If we have 60-90 days of eBay sales data for you, we have already done the math to identify your most affordable plan choice. Once the site is fully released you will find that plan marked for you in our plan choices along with the numbers we used to reach that conclusioną.

Where to Get Answers
No doubt, you will want to learn more about these pricing plans. You can view the new pricing plan comparison table here. We are also posting anticipated Q&A and a schedule for webinars in the community forums and monitoring them all weekend to help you get your questions answered.

Your business is very important to us. If there is anything we can do to ease this transition for you, please contact Customer Support. "

beus 05-28-2009 03:44 PM

Once the new policy change is reflected on the site during the first week in June, customers will have to choose from one of Auctiva's five new plans. Plans range from one with no monthly fees and three free listings per month for occasional eBay sellers to another for high-volume sellers that will cost $24.95 a month and includes a free Auctiva Commerce off-eBay store.

Jonas 05-28-2009 04:45 PM

Question is.... will auctiva be using its whole paying thing to link accounts?

And what are free alternatives that allow you to do checkout connected to your merchant account?

eseller 05-28-2009 04:53 PM

will auctiva still have FREE features?

I read they email and browsed the site but I didn't find a clear price plain - If I could list for free off feebay and get that cool scroller I would be happy with that - What features will the charge for and what will remain FREE???

If they are gonna try to charge everybody they are in for a BIG TIME loss in sellers - they should just run ads for income - charging the users is lame in my option after being FREE for so long

beus 05-28-2009 05:01 PM

For High Volume Seller's:

$0.00/listings
1.75%/transactions
$24.95/month

trig 05-28-2009 05:03 PM

there must be other options --yes?
different sites I mean.

Jonas 05-28-2009 05:16 PM

The only thing I need with auctiva is eBay checkout linked to authorize.net that eBay can't see. That's all I need. And heck, auctiva often does it wrong and buyers can't pay through it.

Here We Go Again 05-28-2009 06:56 PM

1 Attachment(s)
Auctiva's New Pricing Plan:

vetus 05-29-2009 12:53 AM

Seen that coming, that's one reason i have always stayed clear of auctiva.

oompaloompa 05-29-2009 03:51 AM

checked it out
for occasional users, its a bit confusing, their 3 'free' listings per month, dont add any extras like templates or commerce features, these 3 incur a 1.25% final value fee.

so free is not exactly the right word, really is it!

Lyda 05-29-2009 06:15 AM

I use dial up for my Stealth accounts,so now I will either have to pay up or list on slow dial up if I don't want to get linked. And your photos could not be linked with Auctiva..Now, even if I go with dial up listings, there is danger Ebay can get me linked by photos? Any other solutions?

SaiJin 05-29-2009 08:52 AM

Hmm... I only use 2 ebay accounts that's linked to 1 paypal under 1 WIndows user acc.

So for my setting how about using:

1. Turbo lister.
2. free image hosting service for both accounts.

And when I need to dump those 2 accounts, delete the entire windows user acc and start over.

Would this be good enough? And so that TL doesn't link it to my old accounts when I redownload it?

SevnSins 05-29-2009 09:51 AM

Haven't tried it yet, but this could possibly be an alternative in the near future.

Auction Zealot - Free eBay Listing, Image Hosting & Templates Help - Lister Software, Design Tools & Picture Service

oompaloompa 05-29-2009 10:44 AM

if you stay with auctiva, how about just paying with the paypal or vcc liked to that ebay account only, under the user window you always use for that account..

sowhat 05-29-2009 11:12 AM

I'm always baffled when free services start trying to charge, lol. Don't they know no one will ever stick around?

I will do like Lyda and just post directly onto the ebay site using dial up. At least until we all find another free auction site to list on. I will keep my eyes open and let everyone know if I come across another free site.

Jonas 05-29-2009 04:54 PM

Auction Zealot looks like a good replacement for listings.

However what I and a lot of people use Auctiva for is Auctiva checkout. We need a free replacement for integrating authorize.net and eBay where eBay doesn't see our authorize.net account or merchant account.

ketchup 05-29-2009 06:09 PM

questions for those of you who use auctivia: how is inkfrog? Can you use it with multiple accounts? Is it similar to auctiva in avoiding linking?

Here We Go Again 05-29-2009 06:38 PM

Here are the other listing sites I have looked into a bit.
I talked to these sites by phone using my business eBay account as a reference.
This account has 2,000 running listings and pulls 50K - 60K a month and is a titanium powerseller.

ChannelAdvisor - The Leader in Online Channel Management Solutions and Services
This is the 500 pound Gorilla in the yard as far as I can tell....
They have a set fee schedule.
You can list to eBay, Amazon, Buy.com and a online store.
+ Search Engine Optimization
+ Comparison Shopping ~ Shopzilla, Google Product Search, Shopping.com + 70 others
+ Paid Search Program ~ Google, Yahoo, MSN, Ask.com
Cost: $500 + 1% of selling price

VENDIO - Create a free online store. Use Vendio's ecommerce solution to sell on eBay, Amazon & more
They use a slopped fee schedule with a % of the FVF.
But you can talk them into a flat rate.
I was able to talk them into a flat rate for that account of $450.
You can post to eBay & Amazon + a online store.
+ Search Engine Optimization
+ Comparison Shopping ~ Shopzilla, Google Product Search, Shopping.com
The online store has NO fees for anything except for your payment service (Paypal, Google Checkout).
Cost: $10 + 1.95%-1% of selling price

inkFrog - eBay auction management and image hosting, eBay auction templates, shipping insurance
Set fee of $10
You can list to eBay only.
This is basic like Auctive
Ink Frog already has its "Welcome Auctiva Users" banner up.

FREE eBay Auction Management, Auction Templates, Auction Tools, and Unlimited Image Hosting
They use a slopped fee schedule with a % of the FVF.
http://www.aspkin.com/forums/ebay-di...html#post89211
I posted the pricing plan already.
ONLY 1MB of image storage (is this a joke?) after you fill 1MB you are charged.
Posting to eBay only + Auctiva Store.
Cost capped at $250 per month (Except for image storage maybe?)


I am not sure which site I will go with yet.
But I figure if I am going to pay for a service I want that service to do something besides what Auctiva was doing for me....


.

lyl797 05-30-2009 12:21 AM

One thing of Vendio I just verified with their supporting team.
You can use one Vendio account to manage multiple eBay accounts
Which knock down the $10 fee to just one Vendio account only ..

Consider many people here could have more than 1 eBay accounts, this might be a good advantage to consider ..

oompaloompa 05-30-2009 02:23 AM

Quote:

Originally Posted by lyl797 (Post 89372)
One thing of Vendio I just verified with their supporting team.
You can use one Vendio account to manage multiple eBay accounts
Which knock down the $10 fee to just one Vendio account only ..

Consider many people here could have more than 1 eBay accounts, this might be a good advantage to consider ..

one vendio $10 pm for multiple accounts? sounds good, only thing is multiple users sometimes like to play it safe and even log in to auctiva on seperate ips, with one vendio its like putting all your chips on the table.. still worth considering

guitarca18 05-30-2009 12:15 PM

Was just reading the welcome auctiva members blog..They are developing a tool to import all of your listings from Auctiva..That would be good for people like me that have about 5 accounts with 2000 items on each. :)

Jonas 05-30-2009 02:41 PM

Once again... are there any free sites that can connect to eBay checkout to do unlinked payments from eBay to authorize.net?

NotGoodEnuff 05-30-2009 10:10 PM

They have a calculator up. Based on one of my accounts, it will cost $60 just to use the service. I have 3 accounts. And this doen't include fvf. I already signed up with Ink Frog. I just need to figure out if I can add all my accounts and be ok. Having miultiple paypal accounts is allowed. But, does anyone know if this safe?

NotGoodEnuff 05-30-2009 10:15 PM

Quote:

Originally Posted by ketchup (Post 89331)
questions for those of you who use auctivia: how is inkfrog? Can you use it with multiple accounts? Is it similar to auctiva in avoiding linking?

You can have multiple accounts and even multiple PP accounts. Just not sure about the linking yet. Someone did ask on the forum. But, I haven't checked to see if there was an answer yet.

Juicyas 05-31-2009 12:13 AM

Auctiva are stupid. Ads on their site would be the best way to make money as someone said.

The picture hosting is nice but there are 100 other places I can do that. A pain to move it all but oh well.

The main reason I used auctiva is for the scheduled listing of items. They are going to start charging right after ebay makes seller manager pro free which I can schedule with.

GOOOOOO FIGURE

Juicyas 05-31-2009 01:17 AM

Also I have to say Auctiva's 1MB of free hosting before they charge you extra is one of the most insanely laughable things I have seen in a long long time.

1MB???!!!

TemplateMate 05-31-2009 01:42 AM

Another site worth mentioning here is TemplateMate especially for Australian eBayers.

We are fully integrated with eBay Australia (as well as US and UK) and our plans start at just $3.95 AUD a month.

Definitely worth a look!

vetus 05-31-2009 02:26 AM

Quote:

Originally Posted by TemplateMate (Post 89475)
Another site worth mentioning here is TemplateMate especially for Australian eBayers.

We are fully integrated with eBay Australia (as well as US and UK) and our plans start at just $3.95 AUD a month.

Definitely worth a look!

Lol who pays for templates when there are already thousands for free!

Jonas 05-31-2009 02:59 AM

TemplateMate, what you need is integration to authorize.net.

I've looked and so far... Auctiva gouges on fees (soon will) and Vendio is priced very similarly and even has FVFs. Then there's eMarketConnect Pricing that gouges even more.

Then there's 8 sites that are the really shady, unfriendly kind that refuse to give prices and tell you to contact them for a quote.

That's all there is.

I know lots of people are recommending inkfrog for just listing stuff but as of now it's forums are broken, registration won't work--saying an administrator disabled them. It's website is also broken, registration mimicks working but then login to accounts doesn't work. So their site is totally broken for anyone trying to join.


Basically all these integration sites charge fees so high it's cheaper to just use CCNOW.

lyl797 05-31-2009 04:38 AM

Hi, NotGoodEnuff

you mentioned InkFrog allow one account to handle multiple eBay IDs (accounts), Does Inkfrog charge you any extra to put more than 1 eBay account into one Inkfrog account ?

eseller 06-01-2009 09:29 AM

Quote:

Originally Posted by Lyda (Post 89249)
I use dial up for my Stealth accounts,so now I will either have to pay up or list on slow dial up if I don't want to get linked. And your photos could not be linked with Auctiva..Now, even if I go with dial up listings, there is danger Ebay can get me linked by photos? Any other solutions?

try any free image hosting - aka myspace flicker andthing will do for flix and I use HIGH SPEED USB MOBILE DEVICE for my stealth its $50 bucks a month but all you have to do is pop it out and plug it back in and you get a new IP automagically!!!

its just as fast as cable or DSL - but only has a 5K per month limit so becarfull you dont go over!!!

just ask your cellphone provider about them - they are designed for laptop use but they work with any PC

Lyda 06-01-2009 10:49 AM

Thanks, I pay les tha $10 for dial up with AOL and am not limited. Maybe it would be even more cost effective for me to pay Auctiva, and have things I am used to and still less than $30 a month. Hmm, but thanks anyway Eseller!

Jonas 06-01-2009 11:00 AM

Save money.
It'll do ya good.
That's my motto.

NotGoodEnuff 06-01-2009 11:09 AM

Quote:

Originally Posted by lyl797 (Post 89487)
Hi, NotGoodEnuff

you mentioned InkFrog allow one account to handle multiple eBay IDs (accounts), Does Inkfrog charge you any extra to put more than 1 eBay account into one Inkfrog account ?

No. You are able to have an unlimited amount - no additional $$. I just move my legit account there and added another. But, I guess the pictures have the same url (?). So, I haven't moved my stealth account yet.

beus 06-01-2009 12:41 PM

Vendio Makes Platform Free for Auctiva's eBay Sellers
 
Vendio is making a special offer to users of its rival, Auctiva, which will begin charging for its eBay listing tools beginning in July. Vendio spokesperson Crystal Wells-Miller said the Vendio Platform, which normally costs $10/month plus commission fees, will be completely free for Auctiva users through the end of the year, and will cost $10/month with no commission fees for the full year, 2010. The Vendio platform allows sellers unlimited listings on eBay and Amazon and also includes the company's Vendio Store offering, which is currently free for all users. The offer includes 2 GB of images (and unlimited free images for Vendio Store), templates and scheduling.

Auctiva announced last week that it was moving from a free model to a pay model in large part, it said, because of changes eBay was making. Auctiva had been able to provide free tools to sellers for the past 4 years because it had earned almost half of its revenue through the eBay affiliate program.

Auctiva sellers are mulling over their options of whether to stay with the company and pay fees, or switch to another inventory management service. Autiva is hosting webinars to discuss the changes.

Wells-Miller said she anticipates Vendio will publish this special offer as early as June 1st.

Create a free online store. Use Vendio's ecommerce solution to sell on eBay, Amazon & more
Vendio Makes Platform Free for Auctiva's eBay Sellers


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