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jackson023

01-14-2018 08:31 PM

Outsourcing ebay messages

I'm wondering if there is a way to outsource ebay messages. I currently receive a large amount of questions about my listings across multiple stealth accounts, which soon will be too hard to keep on top of. Is there a way to manage customer support for my buyers?

Thanks,

yankee

01-14-2018 08:32 PM

Re: Outsourcing ebay messages

respond from gmail directly. Use auto responders when possible.

jackson023

01-14-2018 08:36 PM

Re: Outsourcing ebay messages

Would this not trigger suspicion as I would be on a different IP and have no cookies in place etc. when responding via gmail.

Quote:

Originally Posted by yankee (Post 895333)

respond from gmail directly. Use auto responders when possible.

ernest2449

01-15-2018 08:27 AM

Re: Outsourcing ebay messages

Yankee is right, respond directly through the Gmail email. When using Gmail, your actual IP is not exposed - it goes through Gmail's proxies. I respond through Gmail directly for all of my eBay messaging

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