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-   -   Are customers becoming retarded? (https://www.aspkin.com/forums/ebay-discussion/116481-customers-becoming-retarded.html)

TheRealist 04-04-2018 12:03 PM

Are customers becoming retarded?
 
Whatsup Champions. It appears as I sell more and increase sales, I run into idiotic customers who buy it now, pay and then ask for a cancelation of order. 1 item for 875 USD and another for 280 USD.

My concern is PayPal seeing that I refund these large amounts thus raising red flags. But again customers dont see nor understand the severity of that. So my question is:
Through the ease of online shopping are customers deteriorating mentally and become retarded?
Thanks in Advance

Gladiator 04-04-2018 12:06 PM

Re: Are customers becoming retarded?
 
Wow. Let’s mock handicap people because the same, uninformed buyers are causing the same problems they’ve always caused.

DomRau 04-04-2018 12:06 PM

Re: Are customers becoming retarded?
 
No, this is just business.. Buyers like that always were and will be. Calm down, smoke some joint, relax and get back to the game

ebaystealth1974 04-04-2018 12:11 PM

Re: Are customers becoming retarded?
 
Become? Buyers have always been stupid... just like a lot of sellers.

greakf3eak 04-04-2018 01:18 PM

Re: Are customers becoming retarded?
 
You can always be retard without need of any kind of syndrome...
Dont confuse patheses ;)
Down syndrome people not need racism !

walkingupwards 04-04-2018 01:30 PM

Re: Are customers becoming retarded?
 
A customer like that is much better than a customer who receives the item and then claims a part is missing, gets that 2nd part for free and then asks for all his money back.

From my experience, 95-97% of orders will always go smoothly with no problem at all, but there is that 1-2% who will never be satisfied whatever the hell you do.


So if you're selling cheap items with high profit margins, it's totally fine and won't cost you much, but if you're selling heavy and expensive items (e.g: TVs), then don't sell that on Ebay unless you're a very well established seller with thousands of positive feedbacks because if you're so Ebay and Paypal would most likely side against a potential scammer.

TheRealist 04-04-2018 02:17 PM

Re: Are customers becoming retarded?
 
It's more so about PayPal seeing large refunds due to no fault of the seller. Not sure if they take into consideration buyer mistake

yankee 04-04-2018 02:20 PM

Re: Are customers becoming retarded?
 
I doubt they care....Paypal I mean. We all know the buyers dont.

walkingupwards 04-04-2018 02:21 PM

Re: Are customers becoming retarded?
 
Quote:

Originally Posted by TheRealist (Post 912027)
It's more so about PayPal seeing large refunds due to no fault of the seller. Not sure if they take into consideration buyer mistake



Rule of thumb, as long as cases are resolved without Paypal or Ebay being involved, things should be fine. A buyer asking for order cancellation is really normal regardless of how expensive the item is. Your worry should be directed towards cases about "item not as described, item not received, missing items, late shipments, unauthentic product".

TheRealist 04-04-2018 02:26 PM

Quote:

Originally Posted by walkingupwards (Post 912018)
A customer like that is much better than a customer who receives the item and then claims a part is missing, gets that 2nd part for free and then asks for all his money back.

From my experience, 95-97% of orders will always go smoothly with no problem at all, but there is that 1-2% who will never be satisfied whatever the hell you do.


So if you're selling cheap items with high profit margins, it's totally fine and won't cost you much, but if you're selling heavy and expensive items (e.g: TVs), then don't sell that on Ebay unless you're a very well established seller with thousands of positive feedbacks because if you're so Ebay and Paypal would most likely side against a potential scammer.

Don't stray brother. It's not about scamming...Just buying and canceling orders right after. It's probably closer to buyer remorse. But I don't like moving large funds in and then back out a PayPal on same day due to buyer stupidity

ebaystealth1974 04-04-2018 02:33 PM

Re: Are customers becoming retarded?
 
Quote:

Originally Posted by TheRealist (Post 912037)
But I don't like moving large funds in and then back out a PayPal on same day due to buyer stupidity

Can you wait a day or two?

dallis 04-04-2018 08:44 PM

Re: Are customers becoming retarded?
 
Idiots are a certain percentage of the population, as you do more business you interact with more of them and the troubled ones always stand out worse than the 99% who are no problem.

I do think the EB culture has changed for the worse. I have very few issues on ETY, though more and more they act like the do on EB...


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