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Old 10-17-2018
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Default Ebay Ask For Some Documents .Any Help Please

first they restrict account .asked for ID's.. uploaded it .then received this message askfor more doc's

(( We appreciate you submitting your government ID, but unfortunately, we are unable to use this document to clear your account. To help remove the restriction on your account you will need to:

-- Provide *Proof of Employment* (POE) by submitting one of the following:
-- Letter of Employment Verification
>> Must be on company letterhead, including Company Name *AND* Address
-- Recent Paystub (Must include Company name and address)
-- Letter of Unemployment
-- Tax Record

>> Note: The POE must include the name that matches your ebay account.
>> Note: Please do *not* change the name or address on your account until this situation has been resolved. ))

what is happening there ?
any help .... thanks everyone

.
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

Wow that is a lot of doc requests that I have never seen before

Were you applying for something with PayPal or did it just come out of the blue?
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

Quote:
Originally Posted by JamesNorth101 View Post
Wow that is a lot of doc requests that I have never seen before

Were you applying for something with PayPal or did it just come out of the blue?
new account .when tried to list first item to sell proplem begin .. no trouble with paypal .. personal info are real ..match in both ebay &paypal...
tried to list item ffom aliexpress ( dropshipping )..
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

Quote:
Originally Posted by sunny day View Post
new account .when tried to list first item to sell proplem begin .. no trouble with paypal .. personal info are real ..match in both ebay &paypal...
tried to list item ffom aliexpress ( dropshipping )..
Paypal might have caught on to the dropshipping source ....aliexpress would be a huge flag to a new account.
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

This is the first time I have ever seen eBay ask for Proof of EMPLOYMENT. Seriously?
What does your employer have to do with selling on eBay?

Next thing you know they will be asking for your vehicle and medical records.

This is nuts. If they did this to me, I'd tell them to take a hike and abandon the account.
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

Since this is your real account, I suggest giving them what they need and stop using aliexpress for now. Sounds like this is what's triggering it.

You should also make some back up eBay Stealth accounts while you are at it so you can start selling again.
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Default Re: Ebay Ask For Some Documents .Any Help Please

Quote:
Originally Posted by sunny day View Post
first they restrict account .asked for ID's.. uploaded it .then received this message askfor more doc's

(( We appreciate you submitting your government ID, but unfortunately, we are unable to use this document to clear your account. To help remove the restriction on your account you will need to:

-- Provide *Proof of Employment* (POE) by submitting one of the following:
-- Letter of Employment Verification
>> Must be on company letterhead, including Company Name *AND* Address
-- Recent Paystub (Must include Company name and address)
-- Letter of Unemployment
-- Tax Record

>> Note: The POE must include the name that matches your ebay account.
>> Note: Please do *not* change the name or address on your account until this situation has been resolved. ))

what is happening there ?
any help .... thanks everyone

.

Could the email be a phishing email. I can't imagine ebay asking for

employment verification/tax forms etc. Someone may be trying to get personal info. ( was the message in your ebay messages or just to your personal email)

I would not even be able to provide all of that as ebay and amazon is full time for me and no other employment outside of my selling.
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Old 10-17-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

Quote:
Originally Posted by leighanns520 View Post
Could the email be a phishing email. I can't imagine ebay asking for

employment verification/tax forms etc. Someone may be trying to get personal info. ( was the message in your ebay messages or just to your personal email)

I would not even be able to provide all of that as ebay and amazon is full time for me and no other employment outside of my selling.
Possible point - maybe OP can post a screenshot with account info blacked out?
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Old 10-22-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

They also restricted me, they wrote me that I had to provide the documents to verify my identity and they ask me to write them, I already wrote them, but I'm almost sure they'll ask me the same. It is a new account and it was restricted when listing my first product, and I have false information. It will be a new practice, because I never had a restricted account or that they asked me to verify never before. On the other hand I wanted to ask if I falsify such documents or if they noticed it?
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Old 10-22-2018
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Default Re: Ebay Ask For Some Documents .Any Help Please

How did aliexpress and the items listed show up with eBay and PayPal in the mix? Did you advertise in your listing that it's from aliexpress or something?
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