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prepaid label for return
 

HI there, I got the first return request in my stealth, the buyer is germany and i am in UK, it costs130, partial refund was refused, i have accepted the return, how can i give the return label, i don't want eBay see the correct address provided, please advise. thanks

Re: prepaid label for return
 

Do you have the buyer's e-mail from paypal payment? Or ask buyer for e-mail to send business return address.

Re: prepaid label for return
 

yes i have buyer email address, it is personal ebay account, should i pay directly the postage through PayPal?

Re: prepaid label for return
 

Email the return to the buyer then - you could pay directly through Paypal but you could and change the return address manually, sending the buyer new return label?

Re: prepaid label for return
 

if I use friend name and address in the return address, would be that ok for ebay?

Re: prepaid label for return
 

That would be fine - they won't care where the return is delivered as long as you issue a refund once it's delivered.

Alternatively you could go to any courier's website, purchase and email the label to the buyer directly, and have the return shipped to you rather than your friend. You are given the option in the return request to provide a tracking number for a shipping label you purchased externally, so you would still by 100% compliant with eBay policy.

Re: prepaid label for return
 

I dont want to put my real name (banned), i will put my friend name and address in the return label to avoid any trouble and doubt, there is link buyer sometimes. be careful always

Re: prepaid label for return
 

There's no risk in putting your real name if you purchase the return label outside of eBay and email the label to the buyer outside of eBay. It's how we've handled all of our returns for years.

We use USPS but clearly that wouldn't be an option for you. But you could go to the UPS/fedex/DHL (or whatever courier) website and buy the label there. Then you email it to your buyer and upload the return tracking number to eBay. Then you wait for the return to arrive.

Perfectly safe but I can understand your hesitation.

Re: prepaid label for return
 

Sometimes buyer when has a doubt he will report me, because my real name is different from culture of the stealth name. lets say the stealth is Tony and the real name is salah e.g.

Re: prepaid label for return
 

The chances of that happening are probably 1 in 10,000. The chances of eBay taking action against your account because of a report like that would be 0.

It's common for hundreds of sellers to have shipments going out from the same warehouse. Because of that, and the general popularity of fulfillment companies, eBay does not do any linking of accounts based on return addresses or tracking numbers.

Doing what I said eBay would never even see the return address since you're only uploading the tracking number. eBay isn't going to suspend your account because a random buyer calls them up and says the name on your return label looks weird. The buyer would have no idea who's supposed to receive their return shipment, so they probably wouldn't even care unless you forget to refund them after the return arrives.

Re: prepaid label for return
 

I was so chocked and devastated after suspension 3 month ago, I am building now my stealths step by step, that is why