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  #1  
Old 07-25-2019
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Default eBay suspension??

Hello.
Today I received eBay suspension for indefinite time.
Very stange thing that I received message from eBay in Italian language, but account was purchased here and it was UK and I never sell anything at ebay.it, only uk and com.

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eBay message:
eBay è una piattaforma basata sulla fiducia e vogliamo che rimanga sicura sia per gli acquirenti sia per i venditori.Abbiamo effettuato dei controlli sul tuo account per chiarire dei dubbi sulla tua attività di vendita e, in seguito a queste verifiche, abbiamo intrapreso le seguenti azioni sul tuo account:
- Rimozione a tempo indefinito della tua possibilità di vendere. Non potrai inoltre usare altri account o registrarne di nuovi per vendere su eBay. In caso contrario, i tuoi account potrebbero venire sottoposti a limitazioni, restrizioni o sospesi.
- Rimozione di tutte le tue inserzioni. In questa email, troverai un elenco degli oggetti rimossi.
- Ti abbiamo accreditato tutte le tariffe associate alla tua inserzione, fatta eccezione per la Commissione sul valore finale.

Potrai comunque continuare a fare offerte su oggetti, acquistare e completare le transazioni in corso.

Se pensi che ci sia stato un errore o che qualcuno abbia effettuato l'accesso al tuo account senza il tuo permesso, contattaci il prima possibile. Per contattarci, vai su eBay.it e clicca su Aiuto e contatti, in alto nella pagina.

Ti ringraziamo per la comprensione e la collaborazione


---

I dont know reason and why they suspended my account for indefinite time, not for 3 or 7 days.
1. Should I call them or it is bad idea?
2. What can I do with connected PayPal?
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  #2  
Old 07-25-2019
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Default Re: eBay suspension??

That’s weird... your ip doesn’t happen to be from Italy right?
And you received this in your eBay messages and the account is really suspended?

If so I’d say call them up.
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  #3  
Old 07-25-2019
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Default Re: eBay suspension??

Quote:
Originally Posted by SaiJin View Post
That’s weird... your ip doesn’t happen to be from Italy right?
And you received this in your eBay messages and the account is really suspended?

If so I’d say call them up.
No, Im using IPBurger UK IP Address and New Windows Profile.
I received it in my eBay messages and on my primary email.
I can buy, but I cant list an item.
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Old 07-25-2019
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Default Re: eBay suspension??

Have you sold to anyone in Italy or who would shop via .it? If they complained, say, about products authenticity via ebay.it then you'd get a message in Italian.
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  #5  
Old 07-25-2019
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Default Re: eBay suspension??

Quote:
Originally Posted by tinsoldier View Post
Have you sold to anyone in Italy or who would shop via .it? If they complained, say, about products authenticity via ebay.it then you'd get a message in Italian.
I see that I have sold 1 product to Italian 3 weeks ago.
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  #6  
Old 07-25-2019
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Default Re: eBay suspension??

Ooooh, tinsoldier just gave a good respond!
I didn’t think of that
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  #7  
Old 07-26-2019
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Default Re: eBay suspension??

Quote:
Originally Posted by welovegames.store View Post
I see that I have sold 1 product to Italian 3 weeks ago.
Then you have your answer and probably the culprit so you can work out the issue fairly easily.

Are you selling VERO sensitive items?
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  #8  
Old 07-26-2019
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Default Re: eBay suspension??

Quote:
Originally Posted by tinsoldier View Post
Then you have your answer and probably the culprit so you can work out the issue fairly easily.

Are you selling VERO sensitive items?
Im selling video games (not digital).
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  #9  
Old 07-26-2019
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Default Re: eBay suspension??

I guess only you will be able to work out what triggered it, but it almost certainly revolves around the sale made to the Italian.
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Old 07-26-2019
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Default Re: eBay suspension??

Okay.
I have called to eBay and they told me that they cant unsuspend eBay Account, so I can only buy.
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  #11  
Old 07-26-2019
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Default Re: eBay suspension??

Quote:
Originally Posted by welovegames.store View Post
Im selling video games (not digital).
Risky category, sad to say so the buyer probably is up to something against you
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  #12  
Old 07-26-2019
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Default Re: eBay suspension??

Grey Import or return request issue(s) would be my guess.
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