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Let's talk Adyen and its effect on sales.
 

eBay seems to be moving aggressively towards enrolling sellers into the Managed Payments program. Buyers will be able to keep using PayPal as a payment option for now I guess.


Do you think enrolling in this program would affect sales negatively? And if so, why is that? Is it a glitch? Will customers look for another seller because they don't know managed payments?!



Have you used Managed Payments as a seller? What was your experience with it?

Re: Let's talk Adyen and its effect on sales.
 

Sales will be lower, especially at first, but not by much. They do accept PayPal, so not much changes for the buyer.

Re: Let's talk Adyen and its effect on sales.
 

So then why would the sales be lower?

Re: Let's talk Adyen and its effect on sales.
 

Because it's something new. Some people are very easily confused.

Re: Let's talk Adyen and its effect on sales.
 

My sales have not slowed. At all.

Re: Let's talk Adyen and its effect on sales.
 

I don’t expect it will slow things down much. They take PayPal so it won’t really effect how anyone pays

Re: Let's talk Adyen and its effect on sales.
 

What's your sales volume if you don't mind me asking?

Re: Let's talk Adyen and its effect on sales.
 

Are they asking this mainly in EU or USA?

Re: Let's talk Adyen and its effect on sales.
 

As far as I know a buyer can't tell if they're paying a seller who's using managed payments or a seller who's using Paypal. Checkout directs to the new payment page now where buyers can choose to pay with Paypal, a card, or a bank account. The Paypal logo shows in listings regardless, and there's no "managed payments" logo or anything else that would indicate a seller is using managed payments, so there's no difference.

I was using it before they integrated Paypal and it was bad then. My sales weren't much different than when I was using only a merchant account on that eBay. Now that Paypal is an option there's zero difference between my managed payments eBay account and my PP eBay accounts.

Re: Let's talk Adyen and its effect on sales.
 

Very good and uplifting news :-)

Re: Let's talk Adyen and its effect on sales.
 

I'm still getting that weird "commit to buy" message from some seller's pages.

But haven't cared enough to investigate :lol:

Re: Let's talk Adyen and its effect on sales.
 

My sales have been steady. Possibly a little better but I also now sell in a new catagory now along with my normal sale.
It is a slower process when getting paid but now I get deposits on sales 3 or 4 times a week and not instant like PayPal.
I have read on the managed payment forum on eBay today that earlier on there was some glitches an it was causing an issue for buyers to check out.
It's my understanding that that has been fixed.
Overall it's been good

Re: Let's talk Adyen and its effect on sales.
 

not so on Ebay forum,sellers are bitching how much they dislike Ayden

Re: Let's talk Adyen and its effect on sales.
 

embrace the change. It is for the good.

Re: Let's talk Adyen and its effect on sales.
 

" we're from the ebay, and we're here to help"

? lol that about sums it up?

Re: Let's talk Adyen and its effect on sales.
 

I like Adyen. Been using them for years with zero problems. Much easier than Paypal. Been on MP now for months of a few accounts with zero problems. Money arrives the next day usually. Never any weird text requests, never any delays, never any weird chargebacks or claims. Never any problems that paypal has. If you have a limitation, they do not dip out of your account.

I have not had any problems at all with MP but I have had glitches and problems with paypal this year. Screw paypal.

Re: Let's talk Adyen and its effect on sales.
 

You are correct. If you visit that forum you can see many sellers that do not like the managed payments.
Those are the sellers that are complaining about the program.
That is a very small percentage of sellers that are posting on the forum.
On that same forum there are sellers that are also posting their own experiences in managed payments and are glad to be in managed payments.
We hear the horror stories from unsatisfied sellers regarding managed payments, and hear about the good as well.
I have managed payments and I post on the managed payment forum and I am pleased thus far.
Takes longer to get my money but gosh darn it I know I will get it Alot sooner than iffy PayPal when I could get shut down at any time and possibly never see my money.
Not hard for me to decide which I prefer

Re: Let's talk Adyen and its effect on sales.
 

Hasn't exactly been long enough, to know if ayden will or won't shut people down. And getting shut down on paypal, is still rare, unless you're doing shaddy ****. If you arne't doing anything to get shut down on ayden, why would you think paypal will shut you down?

Re: Let's talk Adyen and its effect on sales.
 

They are one of the oldest and most reputable payment processors in the world. They are not at all new.

Many of us have been using them for a few years now on another platform. We have really good idea what they do and why.

I would say the only processor I like better is Stripe but we cant use them on ebay so it is irrelevant.

Re: Let's talk Adyen and its effect on sales.
 

I 114% hate Stripe! :lol:

When it comes to chargebacks, anyway. Outside of that, they are good.

Re: Let's talk Adyen and its effect on sales.
 

I had a previous banned PayPal and eBay account. I lost my account. My husband passed away and to tell the truth I was in a mess.
I should of handled my eBay business better but I screwed up. I did not mail my items promptly and I refunded everyone. That was enough for eBay to no longer want me to sell. I lost both the eBay and PayPal account at the same time. Truth be told I could of probably saved both but did not have any fight in me to try to get it back. I don't owe PayPal or eBay. I just refunded every buyer as, like I said I was a mess. I was lost and didn't even leave my house for a long period of time. I was devasted and my life turned upside down on me.
I did nothing shady to lose my accounts.
Not all people are scammers and shady. Many people lose accounts and weren't scamming others, and this forum has allowed others to learn and start over and start fresh.

You gotta agree once banned you worry if somehow they link up to new account. That's where I was at on my end.
To much info but just wanted to make it very clear that everybody that has lost an account and need to start over may not of scammed anyone.

Re: Let's talk Adyen and its effect on sales.
 

Every one has there own preference on PayPal verses Ayden.
I like the managed payments thus far. No it has been only going for a short while but I think open minds of trying new things may not be so bad of a thing.
We all know how PayPal works. Many know how Ayden works. To each there own.
I am still testing the waters but my sales are better as I started a new catergory.
Up until this week my payments were 3 to 5 days. Yesterday payouts were available today one day turn around. Not bad. Not instant but not bad.
Bugs are being worked out it seems.
Everyone is going to be on managed payments. Might wanna start getting use to that idea and start preparing and planning

Re: Let's talk Adyen and its effect on sales.
 

Getting shut down on PayPal is not as rare as you think. Read more of the posts on this forum. Would you not agree that getting banned or linked is worrisome for sellers.
If it was so rare to get shut down on PayPal there would be no stealth accounts or even this forum.
People would use there own accounts and not worried about getting banned because it's so rare . Bet others agree some accounts are banned for non shaddy ****.

Re: Let's talk Adyen and its effect on sales.
 

obviously it was horrible what happened to you, but it doesn't change that a lot of buyers felt scammed and were very unhappy, and the exact same thing would have happened with Adyen. And I know that a lot of people that get banned, didn't scam someone. I've been banned before as well. This is literally called the suspensions forum lol We've all been banned.

THO, I've literally just watched 60 ebay accounts go down, for actually stealing money from people... so. :noidea:

Re: Let's talk Adyen and its effect on sales.
 

This is an paypal AND ebay suspension forum. If you got banned on paypal, it's likely you also got banned on ebay, Such as your case, and from what I've seen, most people get banned on ebay FIRST. So many posts about " hey guys, can I still use my paypal if I got banned on ebay?". I think the ratio of banned ebay, is WAY WAY higher than banned paypals. Hell, I've gotten banned on ebay twice, and not once on paypal. I still have 2 paypals from my previous banned ebays.

Getting an Ayden, doesn't mean you get your old ebay back. People getting banned, would get just as banned on Ayden. Why do you feel it's that different? Why does anyone on here feel that Ayden is that different? Do you guys thing Ayden is less strict?

Re: Let's talk Adyen and its effect on sales.
 

If it was a big account that you'd like to have back, there's a good chance they'll reinstate you.

I had a similar experience and walked off from an account doing hundreds of transactions a day. I was out of town and it didn't take long for them to shut me down.

After 5 years, I finally got that account reinstated. You just gotta know which person to email at eBay.

Re: Let's talk Adyen and its effect on sales.
 

I have recently considered doing that. I explained to each customer what had happened and refunded each immediately. Not one complained to my knowledge. I refunded 22 customers. And the next day I got the mc011 I think it was called and my listings that we're still there were removed. The account wasn't a huge account and at that time it just didn't matter that they restricted me. Nothing mattered at that time but dealing daily with life.

When I decided to go at again I felt it was easier to just start over and not try to get old one back.
I used all real info and have done well enough in sales. I recently was asked for tax info. As my sales were near the 200/20000. I couldn't give social due to past account. Got ein. But once that time I was afraid at some point PayPal may be able to link the ein to the social on banned account. That's the biggest reason I was ready for ayden.
I will tho see about looking Into getting the old account back. It was 100 percent feedback then too.
Thanks for the advice

Re: Let's talk Adyen and its effect on sales.
 

I know this could happened with adyen however due to the past I was always afraid of linkage. Going to adyen gave me a fresh start with all real info. An account I can take better care of. Regardless of how good I do my eBay I felt I was at PayPal mercy when it comes to getting paid, linked or banned.
I can believe people lose accounts for stealing money. I myself have made purchases and have been scammed by the seller as well. There are good people and bad people selling.
The bad ones make it hard on the honest ones.
I hope the dishonest sellers get shut down. Makes a better marketplace for the honest sellers.

Re: Let's talk Adyen and its effect on sales.
 

I am not saying adyen is better for everybody. Just that it's been better for me as I can worry less about PayPal linkage and possibly losing a good eBay account.
I think the difference is most have only used PayPal and Alot of people like it. Change can be feared. Fear of the unknown.
If someone has a solid PayPal account and there tax info etc has been accepted and everything is going good why would they want to give up PayPal and venture into the unknown.
My account was not a solid account as I feared linkage daily.
For me this is why I feel adyen is better for me.
This account I currently have is my only hope as all real info adyen required. If I mess it up I lose my ability to sale, until other members have tested stealth with Adyen .
I have no choice but to make this work and even with life happens I will still have to make this work or lose it
No adyen is not less strict
PayPal waited till close to tax amount before requesting documents.
Adyen required it straight away
No payout without tax info

Re: Let's talk Adyen and its effect on sales.
 

They can't.

Re: Let's talk Adyen and its effect on sales.
 

If I were you, I'd call ebay up and see if you can get your account reinstated.

How exactly did you cancel your sales? Cause that's probably what did it. 20 cancellations due to seller error, will put you so far into the red, it would be impossible to get out of, for an entire year. But things are different now, and they allow below standard accounts to stand.

Re: Let's talk Adyen and its effect on sales.
 

I messaged each seller through eBay and explained the situation. I did cancel as the buyers had to agree to canceling if I am not mistaken and I refunded each payment. Payments were still in PayPal account as I always kept sale money there as I didn't transfer much to bank as back then I was not worried about PayPal limiting for any reason as everything was 100 percent real. My account was restricted and my eBay fees were paid. I don't owe eBay or PayPal. I just let them restrict me and left it alone. Had no fight in me to fix any of it
If I got that eBay account back would I also get that PayPal back or have to get them to let me back.

Re: Let's talk Adyen and its effect on sales.
 

They are separate, sorry. I only lost my eBay, or I wouldn't have even mentioned reinstatement. Getting both back will be next to impossible, I bet!

Re: Let's talk Adyen and its effect on sales.
 

why exactly was your papal account restricted?

Re: Let's talk Adyen and its effect on sales.
 

For future reference, non-seller-faulted order cancellations do not require the buyer's approval. You can choose "there was an issue with buyers address" or "buyer asked to cancel the order" and either option will cancel the order without any intervention from the buyer, and it doesn't cause defects on your account. You may end up with several pissed off buyers but it's better than tanking your seller dashboard, IMO.

Re: Let's talk Adyen and its effect on sales.
 

I have an LLC. What are they asking for to verify the account?

Re: Let's talk Adyen and its effect on sales.
 

Thank you. I will remember that. However if I put buyer asked to cancel, wouldn't eBay be aware of it such as through the messages on eBay. Would they be able to tell if customer asked to cancel or not?
If buyer did not request it and I suggested they did by using that reason if eBay knows they did or didn't could that cause me eBay problems?
Thanks!!

Re: Let's talk Adyen and its effect on sales.
 

They limited it due to all the refunds to customers and had asked for invoices of items as I did refund on so many at one time. eBay mc011 I think it was and then PayPal asked for invoices
At that time due to husband's death and my mental and emotional health issues regarding his death I didn't try to get anything sent to PayPal. I believe I was limited after the request of invoices due to the time restraints. eBay had done suspended me so I just didn't try to keep PayPal. I did not know about all the ways to save accounts like I know about now.
Mentally I was just no good to do much of anything.
This was also a while back and not even sure if I could even try to get that PayPal back.

Re: Let's talk Adyen and its effect on sales.
 

I guess it's possible, but in my experience, it won't cause you any problems. I doubt they would investigate that deeply unless you'd just done 50 in a row or some crazy number.

Re: Let's talk Adyen and its effect on sales.
 

Buyers have started to complain to Ebay,that they are not the ones who want to cancel the orders and they could leave negative feedback