| | | Chris Hanson | 09-19-2007 03:35 PM | Wow!! Look At This!!!!!!! |
Like I said in my PM to you, there's no actual policy against selling ebooks. It's just not a fraud threat, at the moment. As soon as the guy switches to selling something bigger (if he does), he'll most probably be suspended pretty quick. |
| Chris Hanson | 09-19-2007 05:11 PM | Quote:
Originally Posted by tcho
(Post 11209)
Like I said in my PM to you, there's no actual policy against selling ebooks. It's just not a fraud threat, at the moment. As soon as the guy switches to selling something bigger (if he does), he'll most probably be suspended pretty quick. | Not a fraud threat?? So why is it a threat when we buy a ton of penny books but its not a threat to sell it??? Hummm contradiction |
| JackNoMore | 09-19-2007 05:11 PM | It goes against any kind of common sense to allow something to be sold that is not supposed to be bought. I've countered ebay on this many times, and I have yet to be given anything more than a nonsensical response.
tcho - want to take a stab at it? |
| Chris Hanson | 09-19-2007 05:12 PM | Quote:
Originally Posted by Modee
(Post 11212)
I didn't examine the link (Chris Hanson has a tendency to post links that transmit your IP address to him when you click on them - beware), but maybe this guy's business is selling ebooks? So what would the problem be with that? | uhmm, Ip means nothing remember?? Anyone can get a Ip from a email, or just by visiting my website...
Business selling penny ebooks???? Suspect. It will take 100 or more ebooks just to make a buck |
| musicman | 09-19-2007 08:14 PM | Thanks Modee, for the info.
Chris, Is Ip really means nothing to you?? But you will even post links that transmit IP address to you. |
| Dark Shadows | 09-19-2007 08:36 PM | As some of you already know from a post in another area here, I had my feedbacks canceled after someone turned me in for 1 cent to .99 cent auctions. I purchased some and I sold some. I did not know this was against ebay policy, but ebay removed ALL the feedback, sales and purchases, so I don't think it matters if you are buying or selling, they remove them. |
Just to provide some clarification on my previous post. I was a little misinformed about the ebook thing. Like I said before, I'm more in the SH side of TnS, and ebooks falls under CW. Oops :)
I asked a CW rep and they informed me that there is infact a policy about ebooks, but it's fairly new and not very well established at the moment. Basically, if it looks like someone's padding their feedback just using cheap Buy It Now ebook listings, they'll remove all the ebooks and feedback related to it. Who knew!
I passed on that account to the CW peeps so it should get removed/suspended soon hopefully. :) |
| Chris Hanson | 09-19-2007 08:57 PM | |
| Dark Shadows | 09-19-2007 09:00 PM | And what was the policy on e-books? |
Community Watch and Safe Harbor, sub divisions of Trust and Safety.
CW deals with Listing Practices, VeRO, Infringement, Banned/Prohibited Items, etc. More listing violation things. SH deals with account violation things, such as PSUs (Previously Suspended Users), ATOs (Account Takeovers), High Risk accounts, Fraud accounts, suspicious activity, etc.
I passed on the one account, I missed that other one, but whatever, I'm not at work so I don't really care :) That's not a PSer btw. Just because they have 800 feedback and a purple star doesn't make 'em ****. They're probably going to start scamming soon and get picked up automatically anyways. |
Quote:
Originally Posted by Fantasies
(Post 11242)
And what was the policy on e-books? | Just as I described it. Details I couldn't get, mainly because the friend I asked didn't know himself. Another team deals with it, and like I said it's fairly new so I bet the team that does deal with it hardly knows! lol. |
| Chris Hanson | 09-19-2007 09:21 PM | That ebook policy is kind of iffy. I mean I guess Ebay should allow sellers to sell ebooks but I don't think they should be allowed to sell a gang of Ebooks then start selling(high end) right after they get tons of feedback.But that i
Now maybe if they sell the ebooks and sale their main product at the same time that could fly. |
| JackNoMore | 09-19-2007 09:28 PM | I don't understand why e-books are even allowed. Ebay doesn't seem to like them and they have no problems showing that when you purchase them. There really is good information out there, and so what if it serves a dual purpose. Ebay has become the "look but don't touch" e-commerce provider. |
| ebay-sucks | 09-19-2007 10:41 PM | Ebay needs to write their own e-book on how to screw up a good thing and how to really scam people and get away with it.
If anyone is running a scam session it is ebay.
I would love to see someone file a class action multi billion dollar lawsuit against ebay and name the employees in the lawsuit so we can all see the names of the people on the lawsuit. Now that would be cool to see who the jackass was that pushed the red button on you and me and a court ordered documentation of why and how they did it.
That would open some eyes up. |
Oh goodie, more "class action lawsuit" talk. Well I'm one of those employees who suspends people, possibly even you!
How: Well we have this program (a few different ones actually depending on the task). We compile the necessary evidence and/or links to other accounts, check them off on a list or type them manually if necessary, input the proofs and build the suspension note, and hit the red suspend button. There is also the other program in which we just check the flagged auctions to make sure they are in violation, copy the proof required from the listing or check off the list to say what the violations are, submit them to the program and agree with the recommended action (except in very rare cases which require management approval to deviate from the recommended action).
Why: Well, it should be fairly obvious, you violated the policies and/or are suspected of being a scammer or potentially not being able to fulfill your obligations. Could also be member/feedback reports, unpaid items, links to other suspended accounts, etc etc. There is always a fairly legitimate reason however.
Anyhow, sarcasm aside, stop hating on the ebay employees who suspend you. Hate on eBay Inc. I've said it before and I'll say it again. We're just doing what we're paid to do. If we don't, we get fired! Saying things like you want to take the individual employee who suspended you to court makes YOU sound like the jackass. Besides, I don't believe you'd ever be able to take the individual employee to court, you'd sue eBay Inc, not Mr or Mrs CSR who's just following the company's policies. |
| Chris Hanson | 09-20-2007 12:37 AM | How does Ebay have the manpower to handle all of those accounts? How many people work on it at 1 time??? |
What is "it" exactly? There are around 3000 eBay CSRs employed in 3 major centers in North America, plus a few hundred to 'maybe' a thousand at various outsourcing groups around the world. This includes GS and TnS though. I don't know the breakdown from there. This doesn't include PayPal either, just eBay GS and TnS. |
| x2ruff4u | 09-20-2007 02:33 AM | well well looks like he went bye bye >=] |
| Chris Hanson | 09-20-2007 01:58 PM | |
I told you I didn't pass that account on, only the other one :) |
| Dark Shadows | 09-21-2007 03:45 AM | tcho - I have a couple of questions for you. You mentioned in a previous post that a person's account may be suspended due to poor feedback. There is someone I have been watching on ebay who clearly rips people off left and right, he pulled a scam on a friend. Bad feedback is left, this person obviously leaves a negative in return just to get get even, and I am guessing to give himself some leverage to have the feedback mutually withdrawn. He has sold 3,000 - 4,000 items, has about 150 negatives, plus the mutually withdrawn feedbacks, which total to around 300 together, and around 125 neutrals. His negative feedbacks are the same complaint (he promises money back guarantee and doesn't honor it). Yet he still lives and thrives on ebay, how is this possible? Even with 3,000 positives, 150 negatives is not a good rating. Where does ebay draw the line? Other people are getting their accounts suspended because they forget to update a phone number. But this guy is clearly ripping people off and he sails right on by. And yes, he has been reported to ebay, yet he still lives. Is it based on the high dollar amount he brings to ebay by having so many listings in such a short period of time? |
What's the account you're talking about? Maybe that'd give me a better idea of how the account looks so I can give you a better answer. |
| Chris Hanson | 09-21-2007 04:10 AM | Oh well if thats the case I have a dozens accounts you can look at:(
Power seller now after 3 months. Bought tons of low peeny feedback now their selling high end items. 1 point for seller 0 for Ebay--> eBay My World - mnm703 |
| pauluss | 09-21-2007 08:36 AM | this guy is clearly not selling counterfeit goods !
and he might just have a keen inspiration to further his knowledge by buying all those eBays :D |
| ebay-sucks | 09-22-2007 12:08 PM | tcho what you don't know is if an ebay employee suspends someone without probably cause and stretches the rules even a bit and cost the seller anything the individual can be sued.
Sure, it would take a huge lawsuit but it can be done. Ebay records are not protected from a lawsuit, remember that.
You did not suspend me I assure you of that. I do have the name via a friend in North Carolina that passed on the name of the person who did.
After 12 years and 30k feedback with not a single problem this moron suspended me for what he "feels" was a threathening email.
Now, what he feels is not a good answer, so this employee made a judgment call on his own and kinda failed to look at the whole picture.
Employees making judgement calls can cost someone a ton of money and ebay as well and they should not be making decisions like this, they should pass it onto a supervisor who has some brains to make a good total decision.
Just doing you job, maybe you are but there are many who are not doing there job, many post on another site that employees get a pit in their stomach when they can find the most minor infraction and can someone.
Guess I wouldnt be a very good employee then because I couldnt do that to someone just becaue I get kicks for doing it.
Dont think for a minute I am going to kiss your ass like some others on this board, I dont need ebay that bad and can find thousands of ways to use it if I wanted to.
Already have a nephew selling the same items I did and he is doing quite well from another city, all I get is a percent and have to do nothing.
So don't push your weight with me because it don't work on me.
By they way, ebay employee or not in a lawsuit an employee can be named on the lawsuit, the same as an attorney within in a law firm. And when I lawsuit hits, during discovery and calling of witnesses gives the plaintiff the name of the employee! |
ebay-sucks: First, how was I pushing my weight against you? Get over yourself.
Next, I never, ever said that eBay records were protected against a lawsuit. Infact if you read my other posts in various threads, I've mentioned numerous times that we have to keep proper and accurate records about why we suspend members, because in case of legal matters all those records can and would be requested by the member -- and we would have to give them up. So please don't put words in my mouth.
Furthermore, if you had 30k feedback, there is no way you would have been suspended for one threatening email, unless you severely threatened another member with physical/bodily harm. And if you did that, well get the hell off the site, we don't want people like that. If you did have such high positive feedback, your suspension would have most likely been approved by a supervisor in the first place, or escalated up to one on appeal.
Judgment calls: What the hell do you think people at eBay, and every single other company do every day? Suspending, not suspending and warning someone is always a judgment call, even if it's obvious. But the calls we make aren't arbitrary, contrary to what people may thing, and we follow the procedures and guidelines given to us to make these calls. There are very few employees who would suspend someone "just for kicks", and those that have done so usually get let go fairly quick, and their actions undone. In case you don't know, EVERYTHING that happens on an employee's computer is monitored, so they can't just suspend someone because they have a "pit in their stomach". The suspension has to follow established procedures and contain the evidence and proof required for that suspension.
Kissing my ass: Who here has kissed my ass? If anything I've gotten a lot of negative posts from others and constantly attacked or argued against. I don't take it personally of course because I know I'm trying to forward a different point of view which others don't or won't accept, but that's the net for yah. But where has this ass kissing ever occurred?
Lastly, perhaps an employee can be named during a lawsuit in order to testify for something, but you would never be able to sue that employee directly. You'd sue eBay Inc, not the employee. Even with my limited legal knowledge I know that much. If anything, if the employee was negligent, you'd sue eBay and eBay would sue the employee later, but that's about it. |
| Chris Hanson | 09-22-2007 05:26 PM | Ebay sucks, I cant just see Ebay suspending you for 1 threat letter. You sure your telling everything? |
| ebay-sucks | 09-22-2007 07:50 PM | Sure I didnt tell you that I told him if he doesn't cough up the 1500 or the laptop I was coming to get 1500.00 worth of knots on his head !!!!
Nah, I just told him that I would show up on his front porch is the laptop doesnt show up tomorrow. He is a theif, ebay is protecting him, he gives buyers ⊗⊗⊗⊗ tracking numbers etc and freakbay suspends me and not him.
Is he still stealing from people today and getting away with it.
Tcho- I have not one issue with ebay ever until I got suspended for what the goof CSR sen to me was the reason. You threathening someone that is a member of the ebay community and they have reported they are in fear for their life, this is a lifetime suspenstion and will not be lifted.
Now, again an employee making a judgement call. I never threathening his life and for an employee to make the judgement call and believe the rip off artist is beyond me. I ask to pass this onto a supervisor and got of course the no response bull**** from this employee.
Now to teach you something about law, yes an employee can be named in a lawsuit and yes an employee can be sued for damages etc.
Ebay is responsibile for you but you are responsible for yourself and believe me ebay with toss you out like dead meat if it was a major lawsuit.
In a lawsuit that I am speaking of both ebay and the employee would be paying to plaintiffs and worse thing is if the employee did break the law ( not ebays rules ) in any way they can not only be sued for monye but they can then go on to be charged.
Employees of anyone are not protected by a lawsuit in any job. If you do something wrong you can be sued.
Happens all the time to lawyers, people sure lawyers and the firm they work for and they both have to pay up if the suit holds up and the employee most of the time is a goner.
If the lawsuit comes to being and during the discovery phase it is found the employee broke the law in any way ( any way ) he or she has put himself at risk.
Case in point a few years back, Yahoo Auctions - Employee would cancelled many bids on certain items and shut the auctions down, finding out later in the lawsuit that he was selling items himself and would knock out the competition by using his position, I cannot remember the amount he was ordered to pay but it was in the 75,000 range for damages and now has a fraud record.
Modee, not many of these people know anything about about lawsuit, discovery etc and I also often thought that of all the lawsuits filed against ebay why hasnt that info been put all over the net.
I am going to dig into some case law to see if I can find something. If I do I will post it here with your ok of course first.
Tcho- You said it yourself, not all employees screw someone over for kids, but that means there are some..... it only takes one bad employee to screw someone over, thats it. Chris Hanson, You PMd me and asked for the name of this person or seller/user name, do you really think I would be that stupid to post that or let you know !! Give me a break.......................
I woke up allot earlier in the morning then you buddy.
Now, you are a fine, fine example of someone to ask you above question, you post allot of contradicing information on this board, many of us cannot figure you out with your post, you seem to never want to help anyone. What are you here for then? To sell your cards or websites or ebay names?
I would scare me to hell to buy something from you with all the different stories you tell here. I dont think you are for real and cannot be trusted. |
| Chris Hanson | 09-22-2007 08:58 PM | Let me tell you something Ebay sucks. Dont put me out on front street because you got put on the spot and dug your self a hole. Now your trying to unleash all that stress on me. I could care less about you and your business.
You admitted that you dont know much about the law. So why are you stating an Employee can be sued.
No a employee cannot be sued Sherlock, only the company. Employee is protected by the company. Now if the employee broke the law in the course of action(such as yahoo auction) they can be criminally prosecuted and a civil suit can be brought upon. A employee cannot be sued for doing their job sherlock. ebay sucks, you were kicked off Ebay for a good reason, so quit crying in this forum talking about Ebay suspended me for no reason! Wrong ! They suspended you for a good reason. You threatened somebody through email which is against the law(and ebay policies) and you can be prosecuted for that as well. So next time you think of sending a email like that again think twice sherlock. I wish you would have sent me a email like that, I would had been more then happy to give you my address, as soon as you would had knocked on my door you would of have had about 10 sugar lumps before your first word.
And what do you do on this forum?? All you do on here is cry about how Ebay took your account and this and that. grow have a get a back. Quit crying like a baby. We don''t want to here that every other post. My account this, my account that, Ebay did this. Geez, no wonder Ebay took your account!
And I'm not responding to you anymore so go ahead and waste your time typing |
| ebay-sucks | 09-22-2007 09:15 PM | Great ! Don't need or asked for your opinion anyway. Crying.. You opinion which doesn't carry any weight.
I caught onto you right away when you was ratting on other ebay sellers.....
Only a scumbag would do that.
Noone pays any attention to your posts, and you haven't figured that out yet.
I did not dig a hole, speaking of holes, read all your post, you got the biggest line a crap and from PM's I get no one believes anything you type.
Hey Sherlock duffass, an employee can be sued, want some case law on that??
Look up a law firm in Columbus Ohio who just paid out a bunch of bucks for an attorney breaking the law, then the plaintiff sued the attorney and won a huge settlement, put it this way, he now has no job and is filing bankrutcy. Your just mad because I have caught you in so many lies and contradictions and stood up to you on it and then you send me a PM asking for my ebay info. Do you really think people are stupid to not read right through you.
Tcho if you want to see a scam artist at work find out who this nutacase is? Computer tech my ass, you sell get rich quick scams and you know it.
I got suspended because the seller got scared because I filed a criminal theft lawsuit against him in his own city................. Now that is how to get your item or your money and then some !
Chrissy go to www - findlaw - com and read some case law on employees being sued then report back to me so I can explain it to you. |
| Chris Hanson | 09-22-2007 10:00 PM | Quote:
Originally Posted by ebay-sucks
(Post 11538)
Noone pays any attention to your posts, and you haven't figured that out yet. | Apparently you do...???:( Correct me if I'm wrong Sherlock
And I did not ask for any of your Ebay info. Dont tell that lie. I did ask for that bad buyer name so that I could add him/her to my hall of shame Ebay buyers Ebay sucks= Disgruntled Ebay Seller:confused:
And leave tcho alone. He/she is her doing us a favor, helping us out |
| Fancy | 09-23-2007 08:52 PM | Ebay has started suspending penny sellers too... Hello,
It appears to me that ebay is starting to suspend penny auction sellers too, so beware everyone!
On another note, I found a YouTube site that discusses ebay... Perhaps it might be a good place to complain about ebay? Let me know what you think. YouTube - Broadcast Yourself. |
| DogFacedBoy | 09-25-2007 11:14 PM | Wow, things got nasty on the playground while I was away | | All times are GMT -5. The time now is 02:52 PM. | |
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