eBay Suspended & PayPal Limited Forums - Can buyer open case on EB after he opened it in PP

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dmn	11-11-2019 05:39 AM

Can buyer open case on EB after he opened it in PP

hi.
buyer opened case in PP claims that item not working and sent it back, item was long time in transit and because buyer didn't escalate PP case it was closed. Can buyer open case on Ebay now for this transaction?
thank you for the answer.

nickopedia

11-11-2019 06:52 AM

Re: Can buyer open case on EB after he opened it in PP

eBay & PayPal are separate, and your buyer always has the option of opening separate cases/disputes with each.

newstart123

11-11-2019 07:56 AM

Re: Can buyer open case on EB after he opened it in PP

Quote:

Originally Posted by dmn (Post 1047825)

unfortunately yes

agent006140

11-11-2019 08:36 AM

Re: Can buyer open case on EB after he opened it in PP

Ebay MBG money back guarantee is only good for 30 days,overseas may be longer.
Your buyer can always go to his cc issuer

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