why cant you upload AMZN tracking?or is it possible?
Quote:
Originally Posted by rafoman
(Post 1050585)
AMZ tracking proves dropshipping which is a no no.
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is that so?
Then all the Ebay sellers dropshipping from AMZN etc should be banned by now?
Some are legit,they are using AMZN FBA
if your tracking shows it has been delivered,Ebay will close the case in your favor.
Now if it finds out it is AMZN tracking,thats a different case what it would do to your account.
Even if your tracking shows it has not been delivered,then Ebay will look at the tracking movement,if it is making progress,Ebay will extend the date of delivery.
There is a long long thread on Ebay forum of a seller who sold commercial kitchen equipement,a few thousand dollars worth,and the freight company was running late ,once it past the delivery date as stated by Ebay on the item listing,the buyer open a case of INR.
Ebay sided with the buyer and refunded his money over a weekend,then the item was delivered on Monday.
Seller appealed thrice and denied thrice by Ebay and the buyer ignored her request for payment.
Everyone posted and cried how unfair Ebay is,that Ebay should reverse the payment,Ebay should not dictate on her listing when it should be delivered etc etc.
But some question if she lost he case over the weekend,and the item was delivered on Monday,she could always call the freight co and asked them to hold the item?
Finally Ebay rep chimed in and said Ebay has a policy,if tracking shows movement ,it will extend the delivery date and in her case,there is no further movment,so she lost.
Ebay also has a policy,once the case is closed,it is out of EBAY hands,and the buyer and seller have to work it out.
I sense that the seller is not a professional salesman employed by the store which sells used commercial equipments,she just took pictures and hope to make a few hundred dollars and ended up losing a few thousand dollars.
Calling the trucking company on the date of delivery is the best way ,all long distance hauling,the truck driver can be reached anywhere,of course if buyer refused to pay,she would end up losing money on roundtrip shipping cost.
so much for ranting,but it is good to know Ebay policy on tracking!
Quote:
Originally Posted by rafoman
(Post 1051088)
Update,
Was about to refund but decided to wait, the buyer then closed the case and said that she had received the item. So it worked out in the end.
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OP said buyer receIved the item,and CLOSED THE CASE.
eBAY will not be involved,there will be no defect so why should OP refund?
case is closed
if you know the buyer has received the item,you can call her and remind her to close the case,sometimes buyers are not aware they have to close the case!
