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Re: Buyers opening up item not recieve cases before ship by date
 

:doh: omg. I can't believe I missed someone going against ebay policy. I'm flabergasted. How can any one on this forum of people that got suspended by ebay, and making ⊗⊗⊗⊗ accounts to get around that, actually even conceive of ( let alone CONSIDER) breaking ebay policy.

Re: Buyers opening up item not recieve cases before ship by date
 

LOL you have a point :laugh:

Re: Buyers opening up item not recieve cases before ship by date
 

I am a she

I am not asking for you to care about my suspension or my account i am only giving this information to the form to help it , thats why i uploaded the pictures as proof becuase i want to help the other members on this fourm becuase for the past year i was just here reading and never saying anything. I dont want to cause trouble I am sorry if i did that. I just am worried if my acccount is bad or something becuase this has never happened to me before with my previous accounts

I dropship yes but from only 1 location in Arizona the business is registered in missouri becuase the registration fees are cheap there.

usually items come faster but i was hoping by having long handling times i would not get buyers asking for tracking and threatening me after 3-5 days. ( ebay buyers can be quite mean and racist at times.)

most items arrive in 7-10 days not 11-17 business days but due to the christmas week there were delays with the carrier and supplier which is normal

i just wanted a high handling time to lower expectations and hopefully make someones day when they bought the item expecting the worse and then pleasenntly being suprised when it comes in only a week :)

Re: Buyers opening up item not recieve cases before ship by date
 

Oh okay, so your business model is acceptable with eBay, I don't see how this would be an issue given your account status and listing information.

I would suggest reaching out to eBay to show them that you're not retail dropshipping, that you have the invoices to prove it, and that your business model is acceptable according to their terms and conditions.

Do you have invoices to prove you're not just dropshipping from an overseas location, and rerouting to an address in the USA to be forwarded to the end customer?

Re: Buyers opening up item not recieve cases before ship by date
 

I dropship yes but from only 1 location in Arizona the business is registered in missouri becuase the registration fees are cheap there.-
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In your cuisinart icecream maker,you stated your item location is Columbia Missouri,it should be AZ.
But it should not make any difference to your estimated delivery days.

Re: Buyers opening up item not recieve cases before ship by date
 

Am i allowed to have an item location that is different from my business location or is that a red flag?

Re: Buyers opening up item not recieve cases before ship by date
 

in the item listing,buyer wants to know where the item is shipped from,

Re: Buyers opening up item not recieve cases before ship by date
 

List where the item is coming from, that's what eBay and your buyers care about

Re: Buyers opening up item not recieve cases before ship by date
 

your title for listing has more words than the full item description, ignoring buyers messages requesting more shipping info on a new seller account will lead them to believe you are a scammer, looks like you are one to me,

Re: Buyers opening up item not recieve cases before ship by date
 

I have completely changed WHAT I sell as some items just attract a certain (experienced) type of scammer. I've lost a FORTUNE over the years, protecting my stealth account and feedback rather than fighting cases. Selling iPhones and offering overseas shipping allows for a nice markup, but then since I switched to a more senior- driven market, I haven't had one issue. You can't see email addresses for the most part anymore with a Paypal payment, but I always knew when it ended in AOL or ptd.net or verizon.net I knew it was a safe transaction and I had nothing to worry about.

I feel for you, for a long time I had an iPhone 6 plus 16GB (YEARS) and it was absolutely heartbreaking when a little crook busterd overseas got a new iPhone 8 Plus 256GB from me for FREE because of a chargeback.

Now I only try to sell new items where 90%+ of my customers are older or elderly, just to avoid that particular frustration.

Re: Buyers opening up item not recieve cases before ship by date
 

Umm, you can see emails on ebay in the order page.

Re: Buyers opening up item not recieve cases before ship by date
 

Overseas ...ugh problematic I hear you

Re: Buyers opening up item not recieve cases before ship by date
 

I lost a stealth account recently due to the mail carrier on pickup scanned 60 eBay packages as delivered, next day I got a lot of items not received resolution cases.

In my stupidity I called eBay to let them know that the increase in items not received was due to the post office error, they said thank you for the information, we will send it to the back office so they know. One day later account suspended and they wanted all resolution cases and return cases closed before reinstatement, A week later it was all cleared up, then they wanted verification of seller details, I cleared that all up, then they said my account was linked to previous suspended accounts and it would remain closed forever.

So lesson is if **** happens in your stealth account deal with it do not report it to eBay

Re: Buyers opening up item not recieve cases before ship by date
 

Couldn't you technically have gotten those cases closed due to delivery confirmation?

Re: Buyers opening up item not recieve cases before ship by date
 

Does the carrier who pick up packages have the option of scanning 'delivered'?

Re: Buyers opening up item not recieve cases before ship by date
 

Yes they do

Re: Buyers opening up item not recieve cases before ship by date
 

I wonder where packages Go, that get scanned as delivered when picked up?

Re: Buyers opening up item not recieve cases before ship by date
 

they will still be en route to destination,may be scanned again when delivered.

Re: Buyers opening up item not recieve cases before ship by date
 

I guess that much time you are taking, act you are the buyer and u haven't got tracking for over 10 days the buyer gets worried ,scared and even here im talking about a patient one (trust me), Some others would just wait couple of days if not tracking shows they immediately open a case,
I have 2 advices for you try to get better handling time faster tracking and the second thing is after someone buy of you maybe send them a message about your handling time