Re: ebay seller needs help! possible scam from israel involved!
-first when a buyer opens a case with PAYPAL,you MUST respond,so go and upload your tracking number now.
-second,if you lose,you can appeal and point out it is in customs and he would not go and pay customs fee,and send them the email he gave you asking you to pay.
Most disputes are first handled by robots,not sure how robot handles cases when item is in customs,but if you lose and appeal,a human being will look into it,he wil read your reason and his email
good luck
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