Buyers e-mail address

[SGT18]

Is there a way to see buyers e mail address since PP* stopped showing them?

[james13v]

Originally Posted by SGT18

Is there a way to see buyers e mail address since PP* stopped showing them?

The order page has it. Also, if you "reply" to the paypal payment email, the buyers email will be in the reply line.

[agent006140]

yeah,you are so right

[SGT18]

Doesn’t seem to work with the reply for me and nothing shows in the order page. I don't know if this happens because I am in EU not in US. Makes it kind of impossible to deal with returns...

[ebaystealth1974]

Goddddammmnnnniitittt... phaz got us looking like we're just rambling in here with all these deletes

No I gotta delete my shiit...

[james13v]

Originally Posted by SGT18

Doesn’t seem to work with the reply for me and nothing shows in the order page. I don't know if this happens because I am in EU not in US. Makes it kind of impossible to deal with returns...

It has to work. What's in the reply address line for you then?

[ebaystealth1974]

Originally Posted by james13v

It has to work. What's in the reply address line for you then?

Works for me. There's no telling what OP is actually doing lol

[SGT18]

I did everything said in this topic and nothing works for me. Maybe because I am in EU and it happened at the time when GDPR took place. Either way it makes returns almost impossible.

[phaz0rz]

Originally Posted by SGT18

I did everything said in this topic and nothing works for me. Maybe because I am in EU and it happened at the time when GDPR took place. Either way it makes returns almost impossible.

It shouldn't be that difficult to process returns. eBay gives you the option of uploading a return label to the return request. So you could email the label to yourself, screenshot it, and then upload the label to the return request.

[prodigyace]

Originally Posted by phaz0rz

It shouldn't be that difficult to process returns. eBay gives you the option of uploading a return label to the return request. So you could email the label to yourself, screenshot it, and then upload the label to the return request.

Can you PM me the details you explained? I meant to save the info but wasn't able to until you deleted it :(

[SGT18]

Yes, but in order to buy a return label for US customer to ship it back to EU you must have a US address. It’s absurd!

[phaz0rz]

You'd just have to buy the label outside of eBay from a company that works in USA and EU.

Create label on fedex.com (or whatever courier's site) -> email to yourself or just save it on your desktop -> upload label to eBay request -> wait for return to arrive

[james13v]

or, just send them the money to print their own label.... No need to make this complicated

[SGT18]

If I don’t have the e mail I cannot send them money...