Hey
A few weeks ago I started selling digital games purchased from the Internet on my Polish ebay account. The sale went very well but I found a large number of cheaters who, after buying the game and sending the code, wrote that it was not them who bought the game and that someone broke into their account. It reached such a quantity that it could not be sold anymore. I was in trouble for these scammers.
Additionally, when I wanted to sell the Football Manager 2020 digital game, the second day the auction was removed and I received this message from ebay:
We had to remove your listing because it didn’t follow our VeRO Software Licensing Policy. Some software companies have specific licensing agreements that restrict the resale of their software
What activity didn't follow the police.
Activity on your account didn’t follow our policy. More specific details are provided below.
What you need to do next
You can't relist items we've ended. Please ensure your current and future listings follow this policy.
What is the policy
- Your listing was reported by UK Interactive Entertainment (UKIE) for violating their software licensing rights. eBay’s Verified Rights Owner (VeRO) programme offers intellectual property rights owner(s) a way to report listings that they believe infringe on their rights
- Some software companies have specific licensing agreements that restrict the resale of their software, keys, accounts, or virtual items associated with the same. If you don't have permission to resell their software, keys, accounts, or virtual items on eBay, you may be violating this agreement
- If you believe a mistake has been made, you will need to contact the rights owner directly. If the rights owner approves your appeal, please have them contact us directly to reinstate your listing(s)
You can send an email to:
notices@ukie.org.uk
How this affects your account
Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.
- Listings that didn't follow this policy have been ended.
We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).
Listings that don't follow this policy in the future will be ended. In addition, there will be a temporary 3-day restriction placed on your account, and your other listings will be hidden from search during this period. All fees paid or payable for listings that are ended and/or hidden from search will not be refunded or otherwise credited to your account.
This rule helps to ensure that eBay users trust our marketplace, and comply with the law.
And in a few days my account was suspended (MC011)
The account was private, not business.
I am a disabled person and I earn a living so I plan to open a company in a month but suspension of my account is a catastrophic message.
Turning to the specifics. Do you need to obtain any licenses or permission to sell such digital games? Is there a place on the Internet where such a license is bought general for all games?
How to deal with these fraudsters on ebay who if they have the code they write in a few minutes that their account was stolen and they did not buy the key from me?
I will be very grateful for your help. I have to deal with this somehow. Because I can't imagine my life without ebay.