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  #1  
Old 08-17-2020
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Default cancelling items

Hi, i have had 2 buyers immediately send a cancellation request after they pay for the item. I accepted the cancellations but the request is still open. Is this a glitch? Usually refunds go through within 24 hours, and it has been around 5 days...
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Old 08-17-2020
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Default Re: cancelling items

Quote:
Originally Posted by ebaywanton View Post
Hi, i have had 2 buyers immediately send a cancellation request after they pay for the item. I accepted the cancellations but the request is still open. Is this a glitch? Usually refunds go through within 24 hours, and it has been around 5 days...
I had this happen on one of my accounts last month

I refunded the buyer but on ebay it is still showing up as not refunded even after 1 month

Highly irritating
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Old 08-17-2020
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Default Re: cancelling items

Just a glitch. A highly annoying one.
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Old 08-17-2020
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Default Re: cancelling items

Was your balance enough to cover the refund?
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Old 08-18-2020
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Default Re: cancelling items

Go to Your Orders and select the order you want to cancel.
Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items.
Select Cancel checked items when finished.
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Old 08-18-2020
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Default Re: cancelling items

Quote:
Originally Posted by yobar View Post
Go to Your Orders and select the order you want to cancel.
Select the check box next to each item you want to remove from the order. To cancel the entire order, select all of the items.
Select Cancel checked items when finished.
why did you even bother making this comment.
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Old 08-18-2020
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Default Re: cancelling items

if you refund by directly going to Paypal,YOU DOnt get your Ebay fees back,also if buyer used a credit card,it could take days before it is back in his cc account,up to 21 days,but usually 7 days
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Old 08-19-2020
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Default Re: cancelling items

Quote:
Originally Posted by ebaywanton View Post
Hi, i have had 2 buyers immediately send a cancellation request after they pay for the item. I accepted the cancellations but the request is still open. Is this a glitch? Usually refunds go through within 24 hours, and it has been around 5 days...
make sure you put them in your block list.
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