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Issue with parcel at uk customs DHL
 

Hi everyone,

So I’m having an issue with a parcel I ordered. Tracking is as follows.

Tuesday, March 09, 2021 Location Time Pieces
9 Customs status updated EAST MIDLANDS - UK 21:11
8 Departed Facility in LEIPZIG - GERMANY LEIPZIG - GERMANY 21:54
1 Pieces
7 Processed at LEIPZIG - GERMANY LEIPZIG - GERMANY 17:31
1 Pieces
6 Shipment on hold LEIPZIG - GERMANY 17:00
1 Pieces
5 Arrived at Sort Facility LEIPZIG - GERMANY LEIPZIG - GERMANY 16:41
1 Pieces
4 Arrived at Sort Facility HONG KONG - HONG KONG SAR, CHINA HONG KONG - HONG KONG SAR, CHINA 02:17
1 Pieces
3 Departed Facility in HONG KONG - HONG KONG SAR, CHINA HONG KONG - HONG KONG SAR, CHINA 02:11
1 Pieces
Monday, March 08, 2021 Location Time Pieces
2 Processed at HONG KONG - HONG KONG SAR, CHINA HONG KONG - HONG KONG SAR, CHINA 23:04
1 Pieces
1 Shipment picked up HONG KONG - HONG KONG SAR, CHINA 23:07

It was on hold at Germany Leipzig again processed and then departed and now I am receiving this message.

The Clearance process for this shipment is on-going with additional details required for clearance.

The clearance process will continue once the additional details are provided for clearance. It’s in East Midlands UK.

Looks like I might have to call DHL tomorrow it’s expected to be delivered tomorrow but that won’t happen now. Parcel weighs about 6KG and value is around £300 so it’s not a big expensive parcel.

Appreciate your replies and hopefully someone can help with this parcel but think it’s another parcel seized if I’m honest :/

Re: Issue with parcel at uk customs DHL
 

Wow it’s actually arrived at the sort facility so will be delivered tomorrow think I should stop using dhl as they make me nervous haha

Re: Issue with parcel at uk customs DHL
 

You freaked out too soon.

It'll usually say it's held if they did it.

Re: Issue with parcel at uk customs DHL
 

Lol but I am freaking out yet again as tracking now saying

Processed for clearance at EAST MIDLANDS - UK

so it’s at the sorting facility but not passed customs and usually at this time it’s passed customs and arrives into Bristol then next day delivered.

I think Leipzig Germany are closely monitoring my parcels now as I had one seized not too long ago think I might start using fedex from now on.

Re: Issue with parcel at uk customs DHL
 

Patience :)