Risks when you ship to unconfirmed address

[amc]

What is the risks and problems with ebay and paypal when you ship to an unconfirmed address and how you can avoid it?

[JackNoMore]

Ever play russian roulette? If you ship to a nonconfirmed address--meaning shipping to an address different than what is registered--you forego any seller protection plan. This is not always a bad thing, but the chances go up considerably--especially with Paypal. Of course, when you factor in that Paypal's protection plan is iffy to begin with and add up some other factors--the feedback of your buyer, the level of communication, whether they're nice or rude, and any suspicious behavior--you can usually gauge whether or not it's worth risking. Keep in mind the buyer could easily be a PSU and won't jump at the chance to do immediate payment or anything else that might link them. That goes for confirmed/nonconfirmed addresses too.

In short, you have to weigh out everything on a case/case basis. Painting it all black and white can result in lost sales and opportunities.

That's my two cents on the matter.

[aspkin]

In my virtual business we don't accept unconfirmed address because the high risk of fraud involved.

We like to track the IP address of a buyer to the confirmed address. We can't do that if they're unconfirmed.

[JackNoMore]

Aspkin, I thought that all intangible goods were not covered by seller protection anyway?

[aspkin]

That's true. Thus we have to verify each order.

[JackNoMore]

I see. So what you mean is that you verify the confirmed address for your own sake before shipping, nothing to do with Paypal then. Right?

Do you have the process automated so you won't have to make those decisions? It's not a bad idea really. I just think it wouldn't be as big an issue for a small amount of money or from a longterm buyer with a ton of feedback.

[aspkin]

We'll I'm talking more about sales from our own websites, not eBay. Payments we receive go to Paypal and we go from there. But yes we verify for our own sake. Its not fun losing hundreds of dollars a day to scammers when it can take a few minutes to verify a buyer first and of course we trust past customers usually without verification. It depends how large the order is. Most of our orders are between $40-$250.

[longisland88]

maybe hes trying to tell you something jack lol.. and maybe he thinks he has to be a **** now to get his point across.

[JackNoMore]

He's already said it...multiple times. It's getting old.