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Old 05-09-2021
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Default How easy is it to phone ebay and ask to change dob

hi....all my details and bank accounts are correct and genuine but my date of birth is wrong....ive had account for many years and do not remember giving date of birth and i probably just put my son or daughters dob because i didn't want show my old age.....never was important ....until now i have to sign up for MP.......can i just phone them up and ask them to change it to the genuine one..will this cause any red flags..thanks..
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  #2  
Old 05-09-2021
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Default Re: How easy is it to phone ebay and ask to change dob

not sure if Ebay or MP needs your DOB?
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Old 05-09-2021
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Default Re: How easy is it to phone ebay and ask to change dob

I dont believe a DOB is entered when opening an ebay acct. At least not in the US. Dont know if its different for UK accts.
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Old 05-09-2021
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Default Re: How easy is it to phone ebay and ask to change dob

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Originally Posted by agent006140 View Post
not sure if Ebay or MP needs your DOB?

when i go to sign up for MP....there is a pre filled page with my details and dob.......i can delete it and change it but ebay are so strict now i scared to touch anything.......here is small print at bottom of page,,,,,so looks like its ok to but who knows.....its states when i update the info it will also update the ebay account details....

small print states
You may change your information up until the time you complete registration, after which you agree that we will store your data until we are ready to activate your account for managed payments. After you have been activated for managed payments, you can always view and edit your information in the Account tab of My eBay. We will use and share the information you submit as described in the Payments Terms of Use.

Why we need this info
This info is necessary to get you properly set up and to comply with applicable laws. We will update your eBay account with your new info

Last edited by lpokm; 05-09-2021 at 03:53 PM.
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Old 05-10-2021
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Default Re: How easy is it to phone ebay and ask to change dob

I’d feel safer entering my real DoB into the system and hoping for the best. You may not need to call ebay at all

If you call them, it may prove unnecessary at best or cause an ill-tempered rep to suspend you at worst
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Old 05-10-2021
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Default Re: How easy is it to phone ebay and ask to change dob

Quote:
Originally Posted by lpokm View Post
hi....all my details and bank accounts are correct and genuine but my date of birth is wrong....ive had account for many years and do not remember giving date of birth and i probably just put my son or daughters dob because i didn't want show my old age.....never was important ....until now i have to sign up for MP.......can i just phone them up and ask them to change it to the genuine one..will this cause any red flags..thanks..
we do not write DOB when we create ebay, we enter it to paypal. On paypal you can find it: Account settings->Business information (press update) -> Primary contact details->Date of birth
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Default Re: How easy is it to phone ebay and ask to change dob

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Originally Posted by newstart123 View Post
we do not write DOB when we create ebay, we enter it to paypal. On paypal you can find it: Account settings->Business information (press update) -> Primary contact details->Date of birth

when i go to register for MP on ebay the registration page shows all my info + DOB....so where did ebay get it from...???,,,,i see date of birth in payal but that is my sons account under his name...i use my sons account for receiving payments.....why would they take his date of birth and add it to my ebay details..????.......i dont have a paypal account under my name.....thanks

Last edited by lpokm; 05-10-2021 at 03:36 AM.
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Old 05-10-2021
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Default Re: How easy is it to phone ebay and ask to change dob

Quote:
Originally Posted by lpokm View Post
when i go to register for MP on ebay the registration page shows all my info + DOB....so where did ebay get it from...???,,,,i see date of birth in payal but that is my sons account under his name...i use my sons account for receiving payments.....why would they take his date of birth and add it to my ebay details..????.......i dont have a paypal account under my name.....thanks
Platforms still communicating to each other info
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Old 05-10-2021
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Default Re: How easy is it to phone ebay and ask to change dob

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Platforms still communicating to each other info
ok..the paypal account is in my sons name not mine.....why would they take dob from there
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Default Re: How easy is it to phone ebay and ask to change dob

Just know changing this info could easily lead to a MC011 asking for ID. Make sure it is the only thing you change within the next month if you do.
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Old 05-11-2021
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Default Re: How easy is it to phone ebay and ask to change dob

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Originally Posted by lpokm View Post
ok..the paypal account is in my sons name not mine.....why would they take dob from there
Well...you were using that pp account on your eb listings before, right?
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Old 05-11-2021
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Default Re: How easy is it to phone ebay and ask to change dob

Quote:
Originally Posted by rsot View Post
Well...you were using that pp account on your eb listings before, right?
yes but paypal is my sons name and details......why would they add to ebay account with my name...???....surly that would have caused a problem
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Old 05-11-2021
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Default Re: How easy is it to phone ebay and ask to change dob

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Originally Posted by solefoodbk View Post
Just know changing this info could easily lead to a MC011 asking for ID. Make sure it is the only thing you change within the next month if you do.
yes thats what i worried about.....but i can supply an id with all my correct details....this is not a stealth account....its all genuine....i just noticed the different date of birth and know how strick ebay is now....i had account for years selling items value £200 ....
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Old 05-11-2021
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Default Re: How easy is it to phone ebay and ask to change dob

You can change date of birth or change anything else in MP, makes no difference as long as its verifies you will pass your MP, if they can't find you on soft search you will be asked to upload ID even on that you also allow to update detail

It's dead easy to pass MP
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Old 05-13-2021
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Default Re: How easy is it to phone ebay and ask to change dob

I have a personal account on Paypal. I cant see the DOB. Is this only for business users?
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Old 05-13-2021
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Default Re: How easy is it to phone ebay and ask to change dob

Quote:
Originally Posted by lpokm View Post
yes but paypal is my sons name and details......why would they add to ebay account with my name...???....surly that would have caused a problem
You would think so but it seems to have occurred here
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