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  #1  
Old 09-29-2021
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Default EB monkeys

Some another example of how EBAY loves sellers:

I've sold an item. Buyer has opened a return. I've provided a return TNT label ASAP. Buyer disappeared for 1.5 months, during which ebay decided that I must be banned. After these 1.5 month buyer appeared and said he has issues with the label, but I was never able to communicate with him - he ignored SMS, and ebay messaging was disabled due my account being banned. He escalated the return, and reps asked wtf. I explained to them, that the label is added to the case, buyer violated ebay policies and never sent the item back. They asked me to upload the shipping label via some form... OMG why if it is attached to the case itself - but they do not care! Anyway, I've missed their second email somehow (found it later, and it had that request to upload the label again), and they've just closed the case and refunded the buyer although label was provided, but the buyer played some games! Absolute nonsense...
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Old 09-29-2021
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Default Re: EB monkeys

Yep, that's eBay...

not an expensive item I hope?
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Old 09-29-2021
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Default Re: EB monkeys

EBAY MONEY BACK GUARANTEE IS ONLY GOOD FOR 30 DAYS,is this an intl transaction?
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Old 09-30-2021
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Default Re: EB monkeys

Quote:
Originally Posted by SaiJin View Post
Yep, that's eBay...

not an expensive item I hope?
Pretty much expensive. So they demanded to buy another label just because buyer said the first one is not working, while it was a lie. And they were fine that the buyer didn't ship the item back in 1.5 months! Rubbish...
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Old 09-30-2021
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Default Re: EB monkeys

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Originally Posted by agent006140 View Post
EBAY MONEY BACK GUARANTEE IS ONLY GOOD FOR 30 DAYS,is this an intl transaction?
Intl. But they do not care at all, rules are only for sellers, not buyers
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Old 09-30-2021
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Default Re: EB monkeys

Quote:
Originally Posted by muzzie View Post
Pretty much expensive. So they demanded to buy another label just because buyer said the first one is not working, while it was a lie. And they were fine that the buyer didn't ship the item back in 1.5 months! Rubbish...
Absolutely terrible to see
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