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  #1  
Old 01-02-2022
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Default Account after being restored from MC011

I received an MC011 but my account was restored. In my case, it was due to issues with the tracking, but luckily they found the account to not have had much issues besides that

For others that have been in the same situation, how does ebay treat your account going forward? Does my account retain some security flag on it for some period of time going forward? Do I need to start selling slow as I did when I first got the account? Or can I simply relist all my old listings, and just be more dilligent about tracking going forward.
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Old 01-02-2022
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Default Re: Account after being restored from MC011

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Originally Posted by kirkland View Post
I received an MC011 but my account was restored. In my case, it was due to issues with the tracking, but luckily they found the account to not have had much issues besides that

For others that have been in the same situation, how does ebay treat your account going forward? Does my account retain some security flag on it for some period of time going forward? Do I need to start selling slow as I did when I first got the account? Or can I simply relist all my old listings, and just be more dilligent about tracking going forward.
Start selling slower and gradually increase. Iíve heard a couple people say ebay will try and hide yours listings after being restored from mc011.

Quick question.. how long did it take for eBay to restore it and what information did they request?
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Old 01-03-2022
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Default Re: Account after being restored from MC011

No actually the account is much stronger. Usually a agent will see your account has already gone threw a manual review and will leave you alone. That is, unless you repeat the same issue and make it worse.

From my experience you can continue business as usual.
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Old 01-03-2022
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Default Re: Account after being restored from MC011

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Originally Posted by solefoodbk View Post
No actually the account is much stronger. Usually a agent will see your account has already gone threw a manual review and will leave you alone. That is, unless you repeat the same issue and make it worse.

From my experience you can continue business as usual.
Interesting - also depends on the agent who sees it too
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Old 01-03-2022
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Default Re: Account after being restored from MC011

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Originally Posted by solefoodbk View Post
No actually the account is much stronger. Usually a agent will see your account has already gone threw a manual review and will leave you alone. That is, unless you repeat the same issue and make it worse.

From my experience you can continue business as usual.
You have no idea what you are talking about Ö. You can easily get another mc011. Your account isnít stronger just because you provided invoices and passed restriction.
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Old 01-03-2022
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Default Re: Account after being restored from MC011

Quote:
Originally Posted by kirkland View Post
I received an MC011 but my account was restored. In my case, it was due to issues with the tracking, but luckily they found the account to not have had much issues besides that

For others that have been in the same situation, how does ebay treat your account going forward? Does my account retain some security flag on it for some period of time going forward? Do I need to start selling slow as I did when I first got the account? Or can I simply relist all my old listings, and just be more dilligent about tracking going forward.
Once you received mc011 your account is pretty much toast even if you passed. Itís flagged and your sales will be reduced especially if they suspect DS. It will take 1-3 month and valid tracking numbers showing same item location scan as indicated on your listing to get back to normal.
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Old 01-03-2022
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Default Re: Account after being restored from MC011

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Originally Posted by Camaro2SS View Post
Once you received mc011 your account is pretty much toast even if you passed. Itís flagged and your sales will be reduced especially if they suspect DS. It will take 1-3 month and valid tracking numbers showing same item location scan as indicated on your listing to get back to normal.
Never was dropshipping. Item always shipped from same zip code.

The tracking issue was due to a stamps.com error. The labels they were selling me (and uploading to my eB) had already been used by previous sellers, so when I was uploading them in November, the buyer was receiving notification that the item was already delivered back in August.

It was so stressful.
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Old 01-03-2022
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Default Re: Account after being restored from MC011

Hmmm... there's no specific number to tell you right, so I'd go with less according to your instincts. How much do you feel comfortable this week, then if everything goes well, bump it up next week until you get to your max.

But I'd at least wait 1 week before relisting if I were you
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  #9  
Old 01-03-2022
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Default Re: Account after being restored from MC011

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Originally Posted by Camaro2SS View Post
You have no idea what you are talking about Ö. You can easily get another mc011. Your account isnít stronger just because you provided invoices and passed restriction.
Yeah youíre correct. Iíve seen multiple people complain about after getting restored from mc011 their sales plummeted. They complained about how their listings were hidden. Any type of restriction on eBay is pretty much bad. Which is why most people ditch the account after getting a mc011.
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  #10  
Old 01-04-2022
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Default Re: Account after being restored from MC011

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Originally Posted by Camaro2SS View Post
You have no idea what you are talking about Ö. You can easily get another mc011. Your account isnít stronger just because you provided invoices and passed restriction.
I can guarantee I know much more than you could ever even imagine but ok , believe what you want.
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  #11  
Old 01-05-2022
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Default Re: Account after being restored from MC011

Hereís the link to the problems people had after getting restored from mc011. And Iíve seen once you get a mc011 another mc011 is more likely to happen. Not saying itís going to happen to everyone though

*warning* eBay community forum link :

https://community.ebay.com/t5/Sellin.../td-p/31905145

Last edited by Roy3805; 01-05-2022 at 04:11 AM.
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  #12  
Old 01-05-2022
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Default Re: Account after being restored from MC011

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Originally Posted by Roy3805 View Post
Hereís the link to the problems people had after getting restored from mc011. And Iíve seen once you get a mc011 another mc011 is more likely to happen. Not saying itís going to happen to everyone though
The staff member replies really seem to put the person's business out there.

Also, please put a warning eb link in these kind of messages
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  #13  
Old 01-06-2022
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Default Re: Account after being restored from MC011

Iíve been here from day one. Sold on eBay for over a decade and a half and run dozens of stores but apparently you know more than I do. Okay bud Ö..


Quote:
Originally Posted by solefoodbk View Post
I can guarantee I know much more than you could ever even imagine but ok , believe what you want.
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  #14  
Old 01-06-2022
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Default Re: Account after being restored from MC011

Quote:
Originally Posted by Camaro2SS View Post
Iíve been here from day one. Sold on eBay for over a decade and a half and run dozens of stores but apparently you know more than I do. Okay bud Ö..
Sent a light discussion pm
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  #15  
Old 01-07-2022
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Default Re: Account after being restored from MC011

I received an MC011 on an account and passed if I was worried after Dident know what to really do as was so many different options so I just when for it and sold as I was and listed 5k of products every week and have had no issue with the account since been about a year since the MC011 and not had any issues . I don’t think selling slow is the way forward at least sell how you was before the account got the MC011
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Old 01-07-2022
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Default Re: Account after being restored from MC011

So why do you think selling slow is not good?
And why do you think selling $20k/mo right off the bat is a good idea?
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Old 01-07-2022
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Default Re: Account after being restored from MC011

I think whatever you done from the beginning triggered the mc011. Trust me mc011 comes from listing alot of items and selling fast in a short period of time. For you to do the exact thing that got you the mc011 is asking for another one. I would say selling slower and gradually increasing after appealing mc011 is the way to go.

In my opinion I think mc011 is for eBay to counter thieves from selling stolen items and I think for drop shipping too.

So what would thieves do? Sell items fast and get their payment fast!
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Old 01-08-2022
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Default Re: Account after being restored from MC011

Well why not I give it ago and it has worked for me I don’t think Thair is a right or wrong way I believe everyone should do what is best for them if you have 100k in products listed before the mc011 why not after if anything eBay will think something is funny if you got from 100k listings to say 10k so at the least carry on as before
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Old 01-08-2022
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Default Re: Account after being restored from MC011

Also I wouldn’t say it was to counter thieves in the past I have had mc011 on many different accounts from my accounts thay just sell second hand media to accounts that sell nothing but second hand items
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Old 01-08-2022
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Default Re: Account after being restored from MC011

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Originally Posted by Chris161093 View Post
Well why not I give it ago and it has worked for me I donít think Thair is a right or wrong way I believe everyone should do what is best for them if you have 100k in products listed before the mc011 why not after if anything eBay will think something is funny if you got from 100k listings to say 10k so at the least carry on as before
Valid point about not 100% right or wrong way - good idea to have multiple backups on the go
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  #21  
Old 01-10-2022
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Default Re: Account after being restored from MC011

Quote:
Originally Posted by Roy3805 View Post
I think whatever you done from the beginning triggered the mc011. Trust me mc011 comes from listing alot of items and selling fast in a short period of time. For you to do the exact thing that got you the mc011 is asking for another one. I would say selling slower and gradually increasing after appealing mc011 is the way to go.

In my opinion I think mc011 is for eBay to counter thieves from selling stolen items and I think for drop shipping too.

So what would thieves do? Sell items fast and get their payment fast!
This isn't exactly true though. I sold up to 30k per month on a new account that was aged about 6-7 months. The only reason I ran into trouble was my own fault shipping related. They then used that as a reason on top of my shipping problems to soft limit me because "my sales increased to much and they want to better understand my business".

If you keep your metrics clean, and you aren't selling any name brand items you more than likely won't have a problem. I wouldn't recommend doing 30k a month or higher, but just using my own experience as an example.

Key thing to always keep in mind is they make money from sellers. They need us at the end of the day. Just don't give them a reason to want to limit you, and it probably won't.
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Old 02-08-2022
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Default Re: Account after being restored from MC011

UPDATE. The account is selling strong. Its not selling as hard as it was during holiday because the demand isn't there, obv, but its one of my better performing accounts. There also appears to be nothing wrong w the account. Listings appear in search just fine, payouts get paid within 24 hours, etc. Obv YMWV
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