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Old 09-20-2022
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Default Shipping with a different shipping company ruin metrics?

Hi all,

If you send out an item using a different shipping method than the one that you stated that you would use on your listing, does ebay punish/lower your search ranking for this?

For example,in order to get the top rated plus seller badge on my listings, I list items with 1 day dispatch and free shipping with " other 48H courier ". But I just send the items out with royal mail 2nd class small parcel, which with my royal mail business account it usually arrives in 48 hours. But I think the " other 48H courier " option is meant to be for a full tracked service, not just delivery confirmation like the 2nd class gives.

So does ebay punish for sending out with a different shipping service/option?

Thanks
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Old 09-20-2022
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Default Re: Shipping with a different shipping company ruin metrics?

Quote:
Originally Posted by Mr UK View Post
Hi all,

If you send out an item using a different shipping method than the one that you stated that you would use on your listing, does ebay punish/lower your search ranking for this?

For example,in order to get the top rated plus seller badge on my listings, I list items with 1 day dispatch and free shipping with " other 48H courier ". But I just send the items out with royal mail 2nd class small parcel, which with my royal mail business account it usually arrives in 48 hours. But I think the " other 48H courier " option is meant to be for a full tracked service, not just delivery confirmation like the 2nd class gives.

So does ebay punish for sending out with a different shipping service/option?

Thanks
Itís best to send the item out with the shipping method you selected for your listings. I do understand why as you want the top rated seller badge next to your listing which does boost sales.

Is the 48hr delivery option you selected with a tracking number? If your sending 2nd class then you wonít get a tracking number unless you print labels off directly through eBay a 2nd class parcel will then be confirmed for delivery on eBay but sometimes it doesnít get confirmed for some reason. Their can be some complications doing it this way.

The issue is 2nd class doesnít always take 48hrs sometimes it can be longer which could effect your late delivery rate as 48hr delivery selected will guarantee to be delivered within the timeframe.
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Old 09-22-2022
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Default Re: Shipping with a different shipping company ruin metrics?

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Originally Posted by samspalace View Post
Itís best to send the item out with the shipping method you selected for your listings. I do understand why as you want the top rated seller badge next to your listing which does boost sales.

Is the 48hr delivery option you selected with a tracking number? If your sending 2nd class then you wonít get a tracking number unless you print labels off directly through eBay a 2nd class parcel will then be confirmed for delivery on eBay but sometimes it doesnít get confirmed for some reason. Their can be some complications doing it this way.

The issue is 2nd class doesnít always take 48hrs sometimes it can be longer which could effect your late delivery rate as 48hr delivery selected will guarantee to be delivered within the timeframe.
I just selected the " other courier 48 Hours " option. So I'm not this title that I have selected does not include the word tracked in it, but I think it is meant to be/EBay are expecting it to be a tracked service.

Thanks your your answer
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Old 09-24-2022
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Default Re: Shipping with a different shipping company ruin metrics?

Quote:
Originally Posted by Mr UK View Post
I just selected the " other courier 48 Hours " option. So I'm not this title that I have selected does not include the word tracked in it, but I think it is meant to be/EBay are expecting it to be a tracked service.

Thanks your your answer
Hopefully goes well - report back with results (if anything wrong noted)
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