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Old 11-15-2022
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Default Ebay problem with account - suspended?

I received this information. How am I supposed to get out of this?
The information comes from German ebay and I have an account in another country. On German ebay, the only form of contact is the phone, however, I can't call them, and neither can they because they can only call numbers registered in DE, AU.

I tried to contact ebay.com chat but I got information that the system imposed a ban and nothing can be done about it. My account has not been closed.



We've temporarily restricted your seller account because we've noticed activity that we believe poses a risk to our community. We would like to ask you to phone verify your eBay account as soon as possible so that we can be sure that we have the correct information from you.
To contact us, go to the eBay Account Temporary Restriction and Suspension help page and scroll to the bottom; there you will find the contact information for our customer service.

The restriction will remain on your eBay account until we verify your information. Until then, you cannot create any new offers. All active listings have been removed and placed in your Unsold folder in My eBay. Below is detailed information on the listings we have removed. We've also credited the associated fees to your eBay account.

Once we've verified your account details, you can start selling right away. You can then also relist items from your unsold items folder by selecting Relist to the right of each listing.

Thank you for your cooperation in this matter.
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Old 11-15-2022
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Default Re: Ebay problem with account - suspended?

Why can't you call them?

Is there a chat available for you?
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Old 11-15-2022
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Default Re: Ebay problem with account - suspended?

you can call them , just make sure you have a valid phone on file with them , they speak english too. of course if you can neither speak english nor german it is a problem
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Old 11-16-2022
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Default Re: Ebay problem with account - suspended?

OP, other account is AU?
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Old 11-16-2022
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Default Re: Ebay problem with account - suspended?

Go to help and contact and select let us call you.. they will let you know if they can reinstate it
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