Hit with two Counterfeit removal. Now what to do?

[guoguo914]

Got first ever Counterfeit removal notice last Friday.

As I was chatting with an agent just now, got another ebay message with second Counterfeit removal notice.

Same brand same item just different size.

Shall I end all other sizes for that item? Or rather first modify/edit listing to remove the part of the name of the item and then end?

[175tom]

What is the brand you are selling? How long have you been selling these before being hit with the counterfeit removal?

Once hit with a removal let the account cool off for 6 months atleast and switch to a different account. Dont lay all your eggs in one basket!

[agent006140]

bots have to roam thru zillions of listings,they willl probably be removed as well.
I would end all these listings to save your XXX

[SaiJin]

Originally Posted by guoguo914

Got first ever Counterfeit removal notice last Friday.

As I was chatting with an agent just now, got another ebay message with second Counterfeit removal notice.

Same brand same item just different size.

Shall I end all other sizes for that item? Or rather first modify/edit listing to remove the part of the name of the item and then end?

I'd end them all right now just in case.

The notice says copyright holder is complaining?

[solefoodbk]

Originally Posted by guoguo914

Got first ever Counterfeit removal notice last Friday.

As I was chatting with an agent just now, got another ebay message with second Counterfeit removal notice.

Same brand same item just different size.

Shall I end all other sizes for that item? Or rather first modify/edit listing to remove the part of the name of the item and then end?

You have to be careful. It’s not what happens now, it’s these things that trigger periodic reviews, which lead to MC011. I would take down that brand until you can figure out how to ensure these removals stop.

[henryfalmore]

What were you selling?

[murdered_by_ebay]

it is better to remove all items which cause these problems , even better to remove all items from the category otherwise there is a risk of continuation with a 3day and 7day suspension. after 7day suspension may come anytime

[rsot]

OP, end listings if you care about the health of your account

[theintersect]

Not good sign, be careful.
Accounts are worth a lot these days.
Good luck.

[SaiJin]

how's th4 account doing right now?

[martyjump]

A counterfeit item removal isn't as big of a deal as VeRO IMO but I could be wrong

[murdered_by_ebay]

Originally Posted by martyjump

A counterfeit item removal isn't as big of a deal as VeRO IMO but I could be wrong

you are wrong

[agent006140]

Tiffany took Ebay to court for allowing counterfeit and knockoffs on Ebay as false advertising and lost the case,court said it is the duty of the name brand to take action.
So now plenty of name brand manufacturers are active on Ebay,Addidas.Apple,Msft,Tiffany,Prada,Coach ,Rolex and more,
They can take down your listings or ask Ebay to take them down

[martyjump]

Originally Posted by murdered_by_ebay

you are wrong

Could you expand on that? ...

[JamesNorth101]

Originally Posted by martyjump

Could you expand on that? ...

A counterfeit take down is a big deal.

That is eBay themselves directly taking down an item. Its really really bad for the account

[agent006140]

The brand company could buy your item and study it,they want to know who is making these counterfeits and go after them

[JamesNorth101]

Originally Posted by agent006140

The brand company could buy your item and study it,they want to know who is making these counterfeits and go after them

Yep exactly this.

A useful posts Agent for a change which is nice to see

[murdered_by_ebay]

Originally Posted by agent006140

The brand company could buy your item and study it,they want to know who is making these counterfeits and go after them

most of the time they do not buy or examine anything , they see a low price and remove items

removal with both VERO and non VERO are dangerous because they start a restriction cycle , once the first 3 day restriction has kicked in the account can be considered to have entered the death row

[martyjump]

Originally Posted by JamesNorth101

A counterfeit take down is a big deal.

That is eBay themselves directly taking down an item. Its really really bad for the account

I've had one of these before and the item wasn't even counterfeit. I think it said in the email that the community reported it- which I took to be a competitor. I didn't relist the item but there was no mention of a 3 day restriction or any restrictions.

If anyone can report an item enough and get eBay to take it down it does seem unfair considering there is no way to counter or fight it.

[175tom]

Originally Posted by murdered_by_ebay

most of the time they do not buy or examine anything , they see a low price and remove items

removal with both VERO and non VERO are dangerous because they start a restriction cycle , once the first 3 day restriction has kicked in the account can be considered to have entered the death row

What if they account had a 3 day restriction but then you left the account alone for 6 months to a year. Is the account forever doomed still?

[murdered_by_ebay]

Originally Posted by 175tom

What if they account had a 3 day restriction but then you left the account alone for 6 months to a year. Is the account forever doomed still?

it is not doomed but the record will remain so next time it would be 7 days , after that 10 and after that a permanent suspension would become possible

[JamesNorth101]

Originally Posted by 175tom

What if they account had a 3 day restriction but then you left the account alone for 6 months to a year. Is the account forever doomed still?

Strikes don't drop off after 3 months anymore like they used to

Usually it goes warning, 3 days limitation, 7 day limitation, 10 day limitation perm ban. But it can also go straight to a perm ban.