Signing in trouble

[Jobags]

I haven’t signed into my eBay for over a year, now wanting to start selling again I tried signing in but it wants to send a code to my mobile number before it will let me.
Trouble is the mobile number hasn’t been used and it’s now invalid.
Can anyone help me with a way around this to get me signed back into my account please??

[murdered_by_ebay]

in this case you need access to email and you need to know all personal details

it is possible to contact ebay without signing in , they allow to put a mobile on file

if there is no access to email the account is gone

[Jobags]

Thanks for the reply,
Yes I do have access to the email.
What’s the best way of contacting them please?

[degsey69]

Call eBay on 0800 358 6551 and explain you do not have the mobile any more and would like to change it to the new number.