Forum

BUG with Card for Preferred for Selling Costs
 

https://prnt.sc/Yf036XHoAE16

Here is the issue.
Anyone else encountering this cr*p?

Its a new UK account.

Tried:
Bulgarian REVOLUT Virtual MC - doesnt work
BRITISH Starling Virtual Card - doesnt work
BRITISH Starling REAL Card - doesnt work
BRITISH MONZO Card - Doesnt work.

It will not accept any cards at all, reps are clueless, and transferring you from rep to rep for hours, and nobody has a solution.

Anyone dealt with this already?

Re: BUG with Card for Preferred for Selling Costs
 

what is the error message?

Re: BUG with Card for Preferred for Selling Costs
 

Check the screenshot

Re: BUG with Card for Preferred for Selling Costs
 

Are you using a UK IP address when inputting the card details, I have had a similar experience when tying to do a refund out of country, only worked when I used a US IP address.

Re: BUG with Card for Preferred for Selling Costs
 

do you use the correct billing address? if it is not a bug the probability is close to 100% that billing address does not match