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-   -   3 Year Acc under review & the payouts have been placed on a temporary hold (https://www.aspkin.com/forums/ebay-discussion/151249-3-year-acc-under-review-payouts-have-been-placed-temporary-hold.html)

heidoncs 10-20-2023 02:30 AM

3 Year Acc under review & the payouts have been placed on a temporary hold
 
I got an email today:

"Your account is under review, We wanted to let you know that your payouts have been placed on a temporary hold. This may have happened for a variety of reasons.


You can still list and sell items on eBay as usual
The review process may take up to 5 business days. During our review, you’ll see a banner under your account’s Payments tab indicating a payout hold
The banner will be removed once your payout hold is released, and your payouts will resume based on your regular schedule

"

It is 3 year acc with 99.99% fb.

Help Help

rsot 10-20-2023 06:58 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
what kind of help do you need? you will need to provide more details about your account and operations - what are you selling for example?

rafoman 10-20-2023 08:08 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Have you had any cases, INR, many returns, etc etc maybe that has triggered this. Please share.

heidoncs 10-20-2023 09:43 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Quote:

Originally Posted by rsot (Post 1227979)
what kind of help do you need? you will need to provide more details about your account and operations - what are you selling for example?

I used my real ID to register this account.
It has more than 1000+ fb.
Just one item not received case ( I did provide tracking number ).

heidoncs 10-20-2023 09:44 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Quote:

Originally Posted by rafoman (Post 1227992)
Have you had any cases, INR, many returns, etc etc maybe that has triggered this. Please share.

I contacted ebay and the CS said that was just a random check. No documents needed unless they are requested. It will take around 5 days.

mrsalexia 10-20-2023 09:58 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Might be just random check because of quantity sold and amount, give more details what items are you selling and have you had any abnormal activity before this review ?

degsey69 10-20-2023 03:41 PM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
It is a random quality check on the account, I would recommend selling as usual and the red banner will disappear in your payments page by the end of the 5 days and all monies will be released. If your account is sound and proper you have nothing to worry about,

heidoncs 10-21-2023 02:11 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Quote:

Originally Posted by degsey69 (Post 1228017)
It is a random quality check on the account, I would recommend selling as usual and the red banner will disappear in your payments page by the end of the 5 days and all monies will be released. If your account is sound and proper you have nothing to worry about,

I have set all quantity to 0.

rsot 10-21-2023 09:00 AM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Quote:

Originally Posted by heidoncs (Post 1228029)
I have set all quantity to 0.

good start on business operation edits

degsey69 10-21-2023 08:11 PM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
Quote:

Originally Posted by heidoncs (Post 1228029)
I have set all quantity to 0.

It’s my opinion, but not validated, that eBay would see listing item levels reduced to zero is suspicious and would creat more scrutiny than if account was ran as usual.

thespitefulchant 10-21-2023 10:08 PM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
lol, what are you selling? this is never random and ebay reps read scripts for answers.

It got the attention of someone with some pull so, it seems like it may have to do with your "selling practicies."

OldTom 10-22-2023 01:02 PM

Re: 3 Year Acc under review & the payouts have been placed on a temporary hold
 
I agree with @degsey, it is a random check and fairly common. If your selling practices are sound then you have nothing to worry about.

Whilst I doubt it will have an adverse effect, I also have to agree that reducing stock to zero is not a 'good start' as one poster suggested.

Just carry on as normal, I'd be amazed if you were suspended.


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