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- - How are customers able to open up RETURNS after the deadline of 30 days?? (https://www.aspkin.com/forums/ebay-discussion/151792-how-customers-able-open-up-returns-after-deadline-30-days.html)

superduper1

01-30-2024 07:35 AM

How are customers able to open up RETURNS after the deadline of 30 days??

Ive just had a return case through ebay...THREE MONTHS After Sale??

This is direct through ebay and not even paypal or chargeback

does anybody know the magic?

mrsalexia

01-30-2024 08:40 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

what was the reason for return ? Give more information, was the return automatically approved by ebay or you manually? whats your settings on returns on your listing?

superduper1

01-30-2024 09:43 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

private seller
approved 30 day returns
seller in another country

SaiJin

01-30-2024 09:59 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by mrsintegra (Post 1234713)

what was the reason for return ? Give more information, was the return automatically approved by ebay or you manually? whats your settings on returns on your listing?

return or no return policy customers can still open a case.

SaiJin

01-30-2024 10:00 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by superduper1 (Post 1234709)

Ive just had a return case through ebay...THREE MONTHS After Sale??

This is direct through ebay and not even paypal or chargeback

does anybody know the magic?

I could be wrong but I believe ebay extended the return window to 90 days.
Yes, it's ridiculous.

rsot	01-30-2024 01:01 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by SaiJin (Post 1234724)

I could be wrong but I believe ebay extended the return window to 90 days.
Yes, it's ridiculous.

Agreed - ridiculous

MarkLorence

01-30-2024 04:03 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

I think that if some buyers are able to open a claim after a certain periiod is not affecting, it can stay open and there is no the option to ask for eba y help

agent006140

01-30-2024 06:15 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Ebay has a 30 days moneyback policy for buyer,after 30 days,buyer is on his own to dispute or return the item.

james_112233

01-30-2024 09:36 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

They can open it but eBay won't intervene. I had it happen to me the money back guarantee does not apply after 30 days don't worry about it.

Blasko

01-31-2024 05:00 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by MarkLorence (Post 1234747)

I think that if some buyers are able to open a claim after a certain periiod is not affecting, it can stay open and there is no the option to ask for eba y help

True :) 😁👍

ebabe

02-01-2024 10:27 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by james_112233 (Post 1234784)

They can open it but eBay won't intervene. I had it happen to me the money back guarantee does not apply after 30 days don't worry about it.

Yeah, this seems about right

mrsalexia

02-01-2024 01:17 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

maybe reduce your return window to 14 days aswell ?

superduper1

02-03-2024 01:16 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Quote:

Originally Posted by mrsalexia (Post 1234919)

maybe reduce your return window to 14 days aswell ?

Great idea. Forgot about that. WONDERFUL!.....

but

Remember Ebay has automatic 30 day to cover themselves long distance?

agent006140

02-03-2024 10:16 AM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Ebay money back guarantee for 30 days only if buyer cannot reach an agreement with the seller.

Delta1

02-04-2024 12:41 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

So I'm guessing the 14 day one is just for show? Either way, I try to keep buyers happy. I know they can do a chargeback if they wanted to.

agent006140

02-04-2024 02:17 PM

Re: How are customers able to open up RETURNS after the deadline of 30 days??

Filing chargeback is not that common in other countries,in fact some one from S AFrica said there is no such thing as chargeback????????

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