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"processing" after 6 months and help with 170d manual funds release
 

So I've finally reached over 170d on a few of my "first batch" accounts which got struck down. I have a few of them in different stages of verification. I know I need to speak to the MP dept for a manual release of funds but my problem is regardless of account level of verification, so far every agent is either thick as a monkey (sorry monkeys), or playing thick to get me off the phone.

I keep being "told suspended accounts never get payouts" at which point I quickly lose my temper realising how little awareness they have on their own MP policies for suspended accounts, (60 days, 90 days, 170d etc).

The trust and safety team are all aware of this policy but none of them have the power to submit a manual back office request for a payout.

Could someone with previous experience on this please help with anything I'm missing?

I also have a problem with some payments "processing" even after 6 months so this money isn't even available in my funds, does anyone know anything about this?

Thanks

Re: Help with 170d manual funds release
 

depends ,some never get released.

Re: Help with 170d manual funds release
 

I've seen posts on here to the effect of "keep calling and asking, don't listen to them if they say no". So I was interested to hear from these people.

Re: Help with 170d manual funds release
 

you'll find the follow-up experience here and there but i suspect most ppl don't have the time and patience for trying again and again

Re: Help with 170d manual funds release
 

This is possibly an extreme method, but copy and pasting a quick note explaining that you want the funds associated with (your account number here) to he released immediately. Post that note on their social media posts (I spammed the crap out of it) and it's possible that may get your funds released quickly. I had a 180 day hold reduced to 6 days by using this method.