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- - Error Verification: Please Update Your Phone Number (https://www.aspkin.com/forums/ebay-discussion/153038-error-verification-please-update-your-phone-number.html)

InvisAlign

12-04-2024 01:15 PM

Error Verification: Please Update Your Phone Number

I’m getting a pop-up error message when listing or revising a listing on eBay. My verified phone number is the original one from my sign-up, and I still have access to it. Can someone help?

SaiJin

12-04-2024 03:47 PM

Re: Error Verification: Please Update Your Phone Number

has the issue persisted for more than 24h?

What's the error message?

InvisAlign

12-04-2024 05:43 PM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by SaiJin (Post 1250510)

has the issue persisted for more than 24h?

What's the error message?

To help provide a safe trading environment, eBay users need to have a valid phone number on file. Please verify or update your phone number. For more details, see our article on updating your personal information.

rsot	12-05-2024 08:52 AM

Re: Error Verification: Please Update Your Phone Number

is the phone number your cellphone or tracfone or...?

InvisAlign

12-05-2024 10:37 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by SaiJin (Post 1250510)

has the issue persisted for more than 24 hours?

What's the error message?

It's been 8 days now

InvisAlign

12-05-2024 10:38 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by rsot (Post 1250530)

is the phone number your cellphone or tracfone or...?

My cellphone

SaiJin

12-05-2024 10:56 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by InvisAlign (Post 1250539)

My cellphone

the hell.... well... re-verify it then I guess.
Since it's your cell it shouldn't be a problem to do so

InvisAlign

12-05-2024 11:45 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by SaiJin (Post 1250541)

the hell.... well... re-verify it then I guess.
Since it's your cell it shouldn't be a problem to do so

I've reverified it several times now. Saw on ebay community it took 12 days for them to fix the glitch

rsot	12-06-2024 09:38 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by InvisAlign (Post 1250546)

I've reverified it several times now. Saw on ebay community it took 12 days for them to fix the glitch

Sadly, seems like the norm for these glitches...

InvisAlign

12-06-2024 11:14 AM

Re: Error Verification: Please Update Your Phone Number

Problem resolved now

rsot	12-07-2024 05:04 AM

Re: Error Verification: Please Update Your Phone Number

Quote:

Originally Posted by InvisAlign (Post 1250576)

Problem resolved now

How did you get it done?

InvisAlign

12-07-2024 05:50 PM

Re: Error Verification: Please Update Your Phone Number

eBay insider

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All times are GMT -5. The time now is 03:36 AM.