Offers could trigger MC011

[dano]

Account 1000+ feedbacks - 5 years old

Sent offers to watchers or to buyers with item in the chart, after 30 min got MC011

Offers can trigger MC011

Now i have to upload a receipt or invoice

[rsot]

Hmm I wonder if some of the watchers are competitors and used this to complain - was your product/category saturated with sellers?

[dano]

Originally Posted by rsot

Hmm I wonder if some of the watchers are competitors and used this to complain - was your product/category saturated with sellers?

Not a lot is a sub electronic category in ebay.de not to much populated by that item. Item was on sell since 4 days or so

Used an IT account o sell in .de, received email from .de customer care

[SaiJin]

Originally Posted by dano

Account 1000+ feedbacks - 5 years old

Sent offers to watchers or to buyers with item in the chart, after 30 min got MC011

Offers can trigger MC011

Now i have to upload a receipt or invoice

What?? I really doubt it's the offers you sent.

[rsot]

Originally Posted by SaiJin

What?? I really doubt it's the offers you sent.

Valid point - did you send offers OP or...did you send ads with links to a different website for purchasing...?

[murdered_by_ebay]

they are not used to foreign sellers in germany , if you were germany/austria/switzerland you would likely not have the problem

I assume though that the account does not have a long running history of selling on de

[solefoodbk]

Originally Posted by SaiJin

What?? I really doubt it's the offers you sent.

Yeah, no way. It’s probably something else and OP is attributing the current actions for things that eBay under the surface already had issues with.

[dano]

I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.

Sent offers, 15 min later MC011

What would you have tought?

By the way invoice is sent, let's see what will happen

[rsot]

Originally Posted by dano

By the way invoice is sent, let's see what will happen

Hopefully it works out - update when you can

[agent006140]

Your buyer may have received notice from Ebay at the same time you received MC011

[solefoodbk]

Originally Posted by dano

I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.

Sent offers, 15 min later MC011

What would you have tought?

By the way invoice is sent, let's see what will happen

Logically think at scale if every seller did this, like you, they all receive MC011? Why?

There has to have been something else that caused it.

Do you have late shipments? Are customers opening claims? Have you had any VERO strikes? 100% feedback doesn't combat these issues.

If none of those apply, and only you can answer that yourself, then I would suspect an agent manually reviewed your account, or someone reported it, and then an agent reviewed it and flagged it for some reason.

[rsot]

Some bidder who might also happen to be a seller of similar item may have reported as a try to squash OP as competition

[SaiJin]

Originally Posted by dano

I'm not addressing the issue to offers for sure. But this is a perfect account, 1000+ feedbacks, 5 years old, mainly had sell activity in .it but already sell in .de the same exact items. Behaviuors i can saw that let me think about.

Sent offers, 15 min later MC011

What would you have tought?

By the way invoice is sent, let's see what will happen

Yea the timing is sus.

But I think it's a coincidence.

[Lcpink]

i've sent a couple of offers that were accepted, not a problem here at least

[murdered_by_ebay]

offers are a problem in germany specifically if the seller is registered abroad , any such activity should be preceded but sufficient selling history

[dano]

Originally Posted by solefoodbk

Logically think at scale if every seller did this, like you, they all receive MC011? Why?

There has to have been something else that caused it.

Do you have late shipments? Are customers opening claims? Have you had any VERO strikes? 100% feedback doesn't combat these issues.

If none of those apply, and only you can answer that yourself, then I would suspect an agent manually reviewed your account, or someone reported it, and then an agent reviewed it and flagged it for some reason.

VERO strickes = 0
Claim = 0
Late shipments ( customers complaining item not receiving - that is the main known trigger ) = 0

[agent006140]

I wont worry about it,the global economy is weak,Ebay is just raising the bars of doing business.