Ok so I get the VeRO MC019 auction takedown email however this time there is no contact details or any information in the email who took the action down. All of the previous times there as a contact email and name showing who is the rights owner. This time it is blank. How can this be? Did eBay itself take the auction down? What should I make of this? Here is the email:
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Dear XXXXXXXX(XXXXXX@gmail.com),
Thank you for your recent listing on eBay. Unfortunately, we removed the following item(s):
############ - XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXX
The following information may help explain the reason for your listing(s) removal:
Copyright infringement is unlawful and against eBay's policies. Copyright is the protection provided by law to the authors of creative works, such as movies, music, software, photographs and books, both published and unpublished. Copyright owners possess the exclusive right to reproduce the copyrighted work, to distribute copies of the copyrighted work, and to perform or display the copyrighted work publicly.
eBay prohibits the listing of unauthorised copies of copyrighted works. Unauthorised copies include (but are not limited to) backup, pirated, duplicated, or bootlegged copies.
Guideline: If the product you are selling is a copy of another work that you aren't authorised to copy, don't list the item. Listing unauthorised copies of copyrighted material infringes upon the copyright of the rights owner.
This may include hard disks pre-loaded with unauthorised copies of media (including software, movies, or music). "Hard disk loading" occurs when software is loaded onto a computer, often as an incentive to increase the value, without an accompanying license agreement, manual, or documentation.
Photocopies of media (including books, textbook solution manuals and teacher's manuals) are not permitted on eBay.
You can sell products on recordable media (such as VHS tapes, audio tapes, CD-Rs, and DVD-Rs). However, your listing needs to state that you are the copyright owner or a licensed reseller, and you can prove it if requested to do so.
For more information visit the following Help page:
Recordable Media
For more information visit the following Help page:
Replica, Counterfeit Items and Unauthorized Copies
You may need to take a tutorial. The next time you sell, you may be asked to take the tutorial, if it's required. Once you've completed the tutorial successfully, please review your account status for any other possible concerns. If there are no other issues, you should be able to sell again.
Your eBay fees for this item have been credited to your account. All bidders on this item have been notified of its cancellation.
IMPORTANT NOTICE: Repeated violations of this or other eBay policies may result in the suspension of your account.
eBay understands that it can be frustrating to have a listing removed. If you have further questions, you can take the following steps:
- Take eBay's brief tutorial on Intellectual Property Policies and VeRO. To take the intellectual property tutorial, please visit:
eBay Policy Tutorial - VeRO
- Read the ended listings FAQ at
eBay: Redirect
- Ask eBay a question using the link on the above help page
Thank you in advance for your cooperation.
Regards,
eBay Trust & Safety
H53932
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