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-   -   I got "MC011 Action required - payouts on hold" (https://www.aspkin.com/forums/ebay-discussion/154253-i-got-mc011-action-required-payouts-hold.html)

jphole 03-07-2026 12:27 AM

I got "MC011 Action required - payouts on hold"
 
I git the message like below

------------------------------------------------------------------
Here’s what you need to do:
- Provide proof of delivery for all of the items you sold on eBay by uploading tracking. Track items you've sold.

- Resolve any outstanding issues with buyers through the eBay Resolution Center.

-------------------------------------------------------------------
But I cannot submit Proof of delivery
I'm selling digital goods.

Has anyone ever had a payout hold lifted automatically without taking any action?

murdered_by_ebay 03-07-2026 04:47 AM

Re: I got "MC011 Action required - payouts on hold"
 
you resolve all issues and ask all buyers to leave feedbacks

later you write to ebay and explain

but on digital the account is likely done

rsot 03-07-2026 12:44 PM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by jphole (Post 1265535)

Has anyone ever had a payout hold lifted automatically without taking any action?

Highly unlikely.

agent006140 03-07-2026 12:59 PM

Re: I got "MC011 Action required - payouts on hold"
 
some sellers will mail an envelope with tracking,but it depends on cost.can you afford to do so?

rsot 03-08-2026 11:10 AM

Re: I got "MC011 Action required - payouts on hold"
 
The sale of digital goods many times leads to this issue of tracking and account problems, unfortunately.

dsdominators 03-09-2026 04:06 PM

Re: I got "MC011 Action required - payouts on hold"
 
Resolve all cases you have with clients.
Explain to eBay that you're selling digital goods.

For the future, do not argue with clients. just refund INR cases to keep your account healthy.

And I would recommend using some tracking number websites to put on your orders. (Might be risky in the long run, bare in mind)

hello1212 05-31-2026 12:13 PM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by jphole (Post 1265535)
I git the message like below

------------------------------------------------------------------
Here’s what you need to do:
- Provide proof of delivery for all of the items you sold on eBay by uploading tracking. Track items you've sold.

- Resolve any outstanding issues with buyers through the eBay Resolution Center.

-------------------------------------------------------------------
But I cannot submit Proof of delivery
I'm selling digital goods.

Has anyone ever had a payout hold lifted automatically without taking any action?

Digital goods are a no-go with stealth accounts, in my experience.

All you can do is resolve any issues (if you have any), ask for feedback or message confirmation the order was delivered. Issue is most buyers are lazy / don't care to respond or provide feedback on purchases, which is why digital sales are high risk unfortunately..

phaz0rz 05-31-2026 01:57 PM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by hello1212 (Post 1267732)
Digital goods are a no-go with stealth accounts, in my experience.

All you can do is resolve any issues (if you have any), ask for feedback or message confirmation the order was delivered. Issue is most buyers are lazy / don't care to respond or provide feedback on purchases, which is why digital sales are high risk unfortunately..


Welcome to the forum!
All the best as you pave your way to unlocking all of the wonderful privileges this place has to offer!


That said, I don't think the OP is still active in the thread almost 90 days later. Why not create a thread and talk about whatever your experience has been? :peace:

rsot 06-01-2026 08:22 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by phaz0rz (Post 1267737)
Welcome to the forum!
All the best as you pave your way to unlocking all of the wonderful privileges this place has to offer!


That said, I don't think the OP is still active in the thread almost 90 days later. Why not create a thread and talk about whatever your experience has been? :peace:

Morning chuckle phaz :lol:

hello1212 06-05-2026 07:01 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by phaz0rz (Post 1267737)
Welcome to the forum!
All the best as you pave your way to unlocking all of the wonderful privileges this place has to offer!


That said, I don't think the OP is still active in the thread almost 90 days later. Why not create a thread and talk about whatever your experience has been? :peace:

Oh hey there, I only just realised this - I didn't realise the date on the thread when I responded haha, been doing eBay/PP stealth for years now and decided to get more involved with the forum just to see how things are changing and to help out in the stealth game as I've had a lot of success

rsot 06-05-2026 08:25 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by hello1212 (Post 1267927)
Oh hey there, I only just realised this - I didn't realise the date on the thread when I responded haha, been doing eBay/PP stealth for years now and decided to get more involved with the forum just to see how things are changing and to help out in the stealth game as I've had a lot of success

Always welcomed :) hah

phaz0rz 06-05-2026 10:32 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by hello1212 (Post 1267927)
Oh hey there, I only just realised this - I didn't realise the date on the thread when I responded haha, been doing eBay/PP stealth for years now and decided to get more involved with the forum just to see how things are changing and to help out in the stealth game as I've had a lot of success

Looking forward to seeing you in the seller section. :clap:

hello1212 06-05-2026 11:36 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by phaz0rz (Post 1267944)
Looking forward to seeing you in the seller section. :clap:

Maybe someday! :comp5:

Ebayorbust 06-05-2026 11:46 AM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by hello1212 (Post 1267949)
Maybe someday! :comp5:

Need to keep working on that post count. Those are rookie numbers.

hello1212 06-05-2026 12:27 PM

Re: I got "MC011 Action required - payouts on hold"
 
Quote:

Originally Posted by Ebayorbust (Post 1267950)
Need to keep working on that post count. Those are rookie numbers.

Terrible ik.. I used to use the forum to observe but now I feel like I know the ins & outs having ran 3 stealths at once still standing with over 1000 sales between them and it wouldn't of been possible without the forum, grateful so just trying to help out where I can!!


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