Removing the hold on funds from sales

[deepsofts]

How long do you have to be a seller, and what sales turnover do you need to have to avoid a hold on sales funds? I've been selling for over eight months, totaling $700-800. No negative reviews, all items have been delivered. Terek codes are valid. The hold on sales funds is still 14 days or more. When will this stop? Is there a strategy?

[phaz0rz]

We are rapidly moving towards an ecommerce ecosystem where all payments will be held until tracking confirms delivery or the buyer confirms they received the item. eBay is one of the few platforms that still give any sellers access to payments prior to delivery.


I have an account that's 12 years old that has payment holds because it took a year break from selling. It's been selling again for 3 months now and payments are still being held until 2 days after delivery.

[deepsofts]

Originally Posted by phaz0rz

We are rapidly moving towards an ecommerce ecosystem where all payments will be held until tracking confirms delivery or the buyer confirms they received the item. eBay is one of the few platforms that still give any sellers access to payments prior to delivery.


I have an account that's 12 years old that has payment holds because it took a year break from selling. It's been selling again for 3 months now and payments are still being held until 2 days after delivery.

I understand that there are no clear boundaries or rules. I definitely need a sales history and patience

[murdered_by_ebay]

which country? kazakhstan?

[deepsofts]

Originally Posted by rsot

Welcome to the forum OP - all the best as you master stealth

http://youtu.be/TLcuTISVs3s

Difficult to say 100%. But let's get a better understanding of your account first. "Terek codes are valid" - what's that mean? What category of sales? How many items sold total $700-800?

All items are shipped from the USA to customers in the USA. All items are shipped with track codes, and the track codes indicate that the item has been delivered to the customer's address. The account country is Kazakhstan or Europe. However, all shipments are from the USA

[phaz0rz]

There's no concise answer to the question. Just do everything you can to keep the account healthy.

[deepsofts]

Thank you!

[agent006140]

what country is your bank account?

[murdered_by_ebay]

on kazakhstan they may keep the hold long term as it is a high risk country , people here can not really give advice as their accounts are mostly in western europe and north america which have different standards

[rsot]

Originally Posted by deepsofts

All items are shipped from the USA to customers in the USA. All items are shipped with track codes, and the track codes indicate that the item has been delivered to the customer's address. The account country is Kazakhstan or Europe. However, all shipments are from the USA

Ah track codes - thanks for clarifying

[deepsofts]

Originally Posted by murdered_by_ebay

on kazakhstan they may keep the hold long term as it is a high risk country , people here can not really give advice as their accounts are mostly in western europe and north america which have different standards

Will it be easier for Western Europe and North America to achieve better results?

[murdered_by_ebay]

Originally Posted by deepsofts

Will it be easier for Western Europe and North America to achieve better results?

it is a lot easier

[Nimble]

On my accounts I have within 2 days of tracked delivery confirmation, I kind of get it.

[dsdominators]

Usually on my new accounts, it takes a month - up to 3 months on some occasions of selling and delivering packages regularly until they stop holding your payments.
Really random.

On my Premium(a.k.a aged accounts with proper seller history and lots of positive feedback) I get all payments in 24 hours. NOW... If I suddently start selling £1000 items everyday, eventually they will start holding the payments until delivery is confirmed - either via tracking number or customer feedback.

It's better that way though, reduced fraud, and a better, safe environment for us sellers and buyers.

[rsot]

Originally Posted by deepsofts

Will it be easier for Western Europe and North America to achieve better results?

Feels like kind of the norm - sadly bit prejudicial but that's the way operations go at the moment...

[agent006140]

Originally Posted by deepsofts

All items are shipped from the USA to customers in the USA. All items are shipped with track codes, and the track codes indicate that the item has been delivered to the customer's address. The account country is Kazakhstan or Europe. However, all shipments are from the USA

are you doing retail arbitrage?
Who enters the tracking number?
what kind of tracking number?USPS,Fed Exp or UPS ?or AMZN

[deepsofts]

Originally Posted by dsdominators

Usually on my new accounts, it takes a month - up to 3 months on some occasions of selling and delivering packages regularly until they stop holding your payments.
Really random.

On my Premium(a.k.a aged accounts with proper seller history and lots of positive feedback) I get all payments in 24 hours. NOW... If I suddently start selling £1000 items everyday, eventually they will start holding the payments until delivery is confirmed - either via tracking number or customer feedback.

It's better that way though, reduced fraud, and a better, safe environment for us sellers and buyers.

I used to have an account that was selling up to $1,000 a month, and after 3-4 months, those payments stopped being held. This allowed me to generate cash flow faster. I'm against fraud, but I'm all for the ability to work faster and without delays.

[deepsofts]

Originally Posted by agent006140

are you doing retail arbitrage?
Who enters the tracking number?
what kind of tracking number?USPS,Fed Exp or UPS ?or AMZN

Yes, I do dropshipping, and all my products are in a warehouse in the US. Therefore, I ship via local postal services with track code. I also primarily sell to US residents.

[agent006140]

Originally Posted by deepsofts

Yes, I do dropshipping, and all my products are in a warehouse in the US. Therefore, I ship via local postal services with track code. I also primarily sell to US residents.

what country is your bank account?

[deepsofts]

Originally Posted by agent006140

what country is your bank account?

I use Payoneer account for ebay payments managed

[phaz0rz]

None of what agent has mentioned makes any difference, to be honest. It's just a matter of establishing a track record for your account.

In your OP you mentioned that you've been selling for 8 months with a total sales volume of $700-800. That's a very low turnover for an account that's been selling for that long.

Best advice I can give is to not push it. Keep providing good customer service and the payment holds will go away eventually.

[agent006140]

The fact that she has been selling for 8 months and under $1k ,WITH TRACKing and Ebay is holding her fund,could just mean