conned by buyer

[firebriar]

I sold a gift card physical not digital. (shipped it to the buyer. he receives it and scratches the code and sends me pictures saying code has been redeemed by someone else. this gift card was double sealed in the package and could not have been used plus the buyer stated that he scratched it off and entered the code. he states the game company is telling him that the code has been redeemed.

he started a dispute for a refund. I reported him to ebay. am I screwed or is it a chance of this going in my favor?

[Rodrigue7]

If I were in your position, I would contact the company myself as soon as possible and ask them to provide the exact date and time when the code was used.
You can then send a copy of their response to eBay.

What is the buyer's account creation date?

[firebriar]

Originally Posted by Rodrigue7

If I were in your position, I would contact the company myself as soon as possible and ask them to provide the exact date and time when the code was used.
You can then send a copy of their response to eBay.

What is the buyer's account creation date?

I will check on the buyers account creation date tomorrow but I do know the are a seller. they have a pokemon card listed now. if this doesn't got in my favor or if I have to refund them or choose to refund. I will wait 8 months if I have to a purchase from them and then get my revenge!

[firebriar]

Originally Posted by Rodrigue7

If I were in your position, I would contact the company myself as soon as possible and ask them to provide the exact date and time when the code was used.
You can then send a copy of their response to eBay.

What is the buyer's account creation date?

I will check on the buyers account creation date tomorrow but I do know the are a seller. they have a pokemon card listed now. if this doesn't got in my favor or if I have to refund them or choose to refund. I will wait 8 months if I have to just so I can purchase from them and then get... REVENGE!

[murdered_by_ebay]

if they are a seller on ebay just report them for counterfeits , report them a few thousand times from various accounts and continue doing it constantly every day

[phaz0rz]

Originally Posted by murdered_by_ebay

if they are a seller on ebay just report them for counterfeits , report them a few thousand times from various accounts and continue doing it constantly every day

Scammy behavior like that won't get you very far with eBay.

[rsot]

Originally Posted by firebriar

I sold a gift card physical not digital. (shipped it to the buyer. he receives it and scratches the code and sends me pictures saying code has been redeemed by someone else. this gift card was double sealed in the package and could not have been used plus the buyer stated that he scratched it off and entered the code. he states the game company is telling him that the code has been redeemed.

he started a dispute for a refund. I reported him to ebay. am I screwed or is it a chance of this going in my favor?

What was the amount of the sale firebriar?

[rsot]

Originally Posted by murdered_by_ebay

if they are a seller on ebay just report them for counterfeits , report them a few thousand times from various accounts and continue doing it constantly every day

Feels way too much effort vs reward...and cost of time.

[murdered_by_ebay]

Originally Posted by phaz0rz

Scammy behavior like that won't get you very far with eBay.

reporting people for counterfeits works perfectly fine , no need to buy anything , ebay removes items based on random reports. it just has to be many reports , proof not needed

[phaz0rz]

Originally Posted by murdered_by_ebay

reporting people for counterfeits works perfectly fine , no need to buy anything , ebay removes items based on random reports. it just has to be many reports , proof not needed

I get what you're saying man but it's really not necessary.

[SaiJin]

OP, did you figure out the gift card situation?

This is new for me too

[agent006140]

could this be a ⊗⊗⊗⊗ gift card?
what does it take to make those cards?

[firebriar]

Originally Posted by agent006140

could this be a ⊗⊗⊗⊗ gift card?
what does it take to make those cards?

no it's not a ⊗⊗⊗⊗ gift card. I purchased it myself from work and received the activation receipt along with my actual receipt. I've asked 3 other coworkers 2 being managers and they've stated that we've had no complaints or returns

[firebriar]

Originally Posted by SaiJin

OP, did you figure out the gift card situation?

This is new for me too

ebay is giving me until August 13, 2026 to respond. they've got more than 10 positive feedback but less than 30. no negatives or neutrals. they have been on ebay for more than 2 years but less than 10. I still haven't received word from ebay on the status of my report for reporting a buyer. I just see that return requested . Resolve this request by Aug 13 The buyer reported an issue with the item. You can choose how you'd like to respond to their request.

If you don't resolve this request by Aug 13, the buyer can ask us to step in and help.

Return Reason
Doesn't match description or photos

Comments
buyers comments about purchasing a physical gift card. that advertised as new. it arrived with the pin scratch off area intact. i personally scratched it, but company immediately says the code has been already redeemed.

How would you like to proceed?
Accept the return

Offer a full or partial refund.

this has me bummed out and pissed off!

[firebriar]

even if they are telling the truth. how is it my fault? they're in touch with the company that the card offers service for

[murdered_by_ebay]

what is the amount?

[agent006140]

Originally Posted by firebriar

even if they are telling the truth. how is it my fault? they're in touch with the company that the card offers service for

You are the seller,you are responsible for the integrity of product and services you offer on a sales forum.
You should get in touch with the seller (whoever sold or give you the card) and learn the truth.
where did you get the card?
You will probably lose the case ,as Ebay AI will refund him in full,provide a shipping label for him to return the card,you will pay the return shipping.
When you get the card back,you can contact whoever sold you the card .

[firebriar]

Originally Posted by agent006140

You are the seller,you are responsible for the integrity of product and services you offer on a sales forum.
You should get in touch with the seller (whoever sold or give you the card) and learn the truth.
where did you get the card?
You will probably lose the case ,as Ebay AI will refund him in full,provide a shipping label for him to return the card,you will pay the return shipping.
When you get the card back,you can contact whoever sold you the card .

do you not pay attention? I PURCHASED THE CARD FROM THE STORE I WORK AT! I PICKED THE CARD OUT BROUGHT IT TO THE REGISTER AND PURCHASED IT AND RECEIVED AN ACTIVATION RECEIPT ALONG WITH MY REGULAR RECEIPT. DAMN READ - COMPREHEND - THEN READ AGAIN

[firebriar]

sad part is he gave me positive feedback the day of purchasing. so I may just refund him and let him keep it since I will most likely lose the case

[agent006140]

Originally Posted by firebriar

do you not pay attention? I PURCHASED THE CARD FROM THE STORE I WORK AT! I PICKED THE CARD OUT BROUGHT IT TO THE REGISTER AND PURCHASED IT AND RECEIVED AN ACTIVATION RECEIPT ALONG WITH MY REGULAR RECEIPT. DAMN READ - COMPREHEND - THEN READ AGAIN

dont take it out on me,it is your loss,not mine,ENJOY YOUR LOSS AND TAKE A LESSON IN HUMILITY !
It means nothing,i would say you shoplift that card and KARMA STRIKES,you get punished for your deed !

[agent006140]

Originally Posted by firebriar

do you not pay attention? I PURCHASED THE CARD FROM THE STORE I WORK AT! I PICKED THE CARD OUT BROUGHT IT TO THE REGISTER AND PURCHASED IT AND RECEIVED AN ACTIVATION RECEIPT ALONG WITH MY REGULAR RECEIPT. DAMN READ - COMPREHEND - THEN READ AGAIN

Then go back to the store or just eat the loss,no need to comprehend your petty experience

[Automasters]

More crap like this is happening recently, I think it's the economy fueling more scam artists...