It's actually a common error with phone forwarding. The tone doesn't always get recognized properly. Sometimes you need to call 2-3 times until it works. If you've used up all your tries, you need to try again in 24 hours (as eBay limits you to I believe 3 or 5 tries per day). It will eventually work, but it might take you more than 1 try. I've had one account where I had to do it 5 times, another account worked the first time.
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