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EBay Focusing on 'User Experience'
 

EBay Executives Plan to Focus on Improving 'User Experience' in New Year

SAN JOSE, Calif. (AP) -- EBay Inc. will focus on improving the "user experience" in 2008 in hopes of making the world's largest online auction more satisfying for its millions of users, a top executive said.

Engineers significantly updated eBay's home page earlier this year -- for the first time since 1999 -- and made its search engine faster.

Next year they'll focus on rooting out sellers with unethical or questionable business strategies -- particularly vendors who charge exorbitant fees, said John Donahoe, president of eBay Marketplaces.

Read More... EBay Focusing on 'User Experience': Financial News - Yahoo! Finance



So in other words, eBay doesn't care about sellers, only buyers. Expect more limitations in 2008!

"particularly vendors who charge exorbitant fees"


Is that like S/H?

This may be a welcome change. My competitors charge $10+ shipping on an auction starting at $.99. But, then again, I listed an item at $9.99 and $3.99 shipping for the same thing and got a message about possible excessive shipping based on similar items in my category.

thats ridiculous. Did they make you change the S/H amount?

If anyone here sells on Amazon, you know that THEY set the ship rates, so even when the postage rates went up, they did not, i.e. customer yesterday requested EXPEDITED shipping- amazon credits me like $6.49- well, if it goes in the priority flat rate box, thats over $8...??
I have had EBAY take down listings for what they call, Circumvention of fees, i.e. a $6.95 flat rate s+H on a Baseball cap.BUT, I ve already paid $15 flat rate for the same ball cap coming to me...

You win some you lose some

No, they didn't make me change the s/h. I am trying to keep myself under the radar. Maybe by charging a considerable amount less in s/h caused a red flag? But, I can't see overcharging to keep from having to pay fees. But, then again, I can't see why anyone would buy something for $.99 and then pay $10+ in shipping and think it is a great deal!

I buy stuff if shipping is overpriced if it's still a good deal shipping + price because often they're cheaper because the seller isn't paying so much ebay fees so they can sell for less.

I agree. I usually add the total cost I will Pay not just price