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-   -   Low Detailed Seller Ratings (https://www.aspkin.com/forums/ebay-discussion/22403-low-detailed-seller-ratings.html)

forummember 09-08-2010 08:21 AM

Low Detailed Seller Ratings
 
On my seller dashboard it says max count 3 for 1's and 2's but I've had 6 for one and 4 for another. Is this ok or problems?

rsot 09-08-2010 11:07 AM

Overall average? Overall %? what are those stats.

forummember 09-08-2010 01:09 PM

2.09% and 3.14%

forummember 09-09-2010 02:30 PM

Any ideas?

rsot 09-09-2010 02:46 PM

I mean your positive feedback % and your DSR overall %

forummember 09-09-2010 02:51 PM

Oh sorry.

98.5% (OVER 500 positive feedback comments)
4.5 SHIPPING
4.7 COMMUNICATION
4.8 CHARGES
4.8 COST OF SHIPPING

rsot 09-09-2010 03:02 PM

98.5% is getting low - you need to up that quickly.

The rest of 4.5+ isn't bad. Shipping is at 4.5 - also needs to re-up.

Should be fine - I would be more concerned with overall of 98.5...

forummember 09-09-2010 03:14 PM

Sold lots of small items today, about 20 so that should hopefully get it back up. I want to be a 99% and I'll be happy.

JEM 09-09-2010 10:44 PM

don't gett too comfortable just because your average is at 99% or more, I was at 99.2% when hit with suspension
dsr is what can bring you down , esp shipping times. or even "ebay case resolution cases - ebay does count those against you - even if a customer uses the "case" console instead of "ask seller a question" - you just need a few dumb as* buyers do that , and you can find yourself suspended asap.

I would cool off selling for 30 days or so, then back to normal

forummember 09-11-2010 09:44 AM

Okay, when the review your account and your dsr is 4.5 is it bad?

Killed by Ebay 09-11-2010 02:07 PM

u need to be 4.6 or higher to be an above average seller, so if your under 4.6 then iw ould try to improve that quickly.

IMO, DSR ratings are more important then Feedback %, I had an account limited because i was .09 over the 1.00 threshold they allow for item described and ALOT of those 1-2 stars were because of dumb buyers who didnt know how to use their items and left neg's or 1-2 stars without ever contacting me.

thats the thing that drives me insane


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