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Old 01-19-2008
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Default If item returned due to buyer not signing for it?

What do you do if the buyer doesn't sign for an item you ship to it and so the item gets returned to you because they wouldn't go to the post office to sign and pick it up?
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Old 01-19-2008
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Sounds like refund time. :(
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Old 01-19-2008
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Yes-that's all u can do.. Its especially bad when it involves an Overseas shipment. I just had to refund $650 for a clock not picked up..With ups anyhow-if not claimed + no instructions-they (customs) dispose of the goods..So, its better to at least get your goods back.
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Old 01-19-2008
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If the buyer says they still want it can't you make them pay for reshipment?
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tell them to pay for re-shipment. If not you'll have to refund and re-sell. Most likely they will have you re-ship.
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Old 01-20-2008
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Yeah funny I had a buyer buy from my website 2 items and ship one to his home address and one to his "aunt" out west for X-mas. the aunt never signed for the delivery but the buyer signed for his. i called he buyer and asked him why his aunt didn't sign for it, he says I don't know but I'll check. 2 weeks later I get charge backs from both orders. But I'll beat it because the buyer signed for the first order.
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Old 01-20-2008
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Did the chargeback say the buyer never ordered it or just not received?

Last edited by Jonas; 05-29-2008 at 07:19 PM.
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Old 01-21-2008
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They said not received
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