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-   -   Anyone have buyers who when receiving multiple items lose some in packing material? (https://www.aspkin.com/forums/ebay-discussion/2455-anyone-have-buyers-who-when-receiving-multiple-items-lose-some-packing-material.html)

Jonas 01-28-2008 11:06 AM

Anyone have buyers who when receiving multiple items lose some in packing material?
 
I've been noticing more and more a lot of buyers I ship to them and they order multiple items and I'll specifically remember shipping them all and I'd know the post office didn't steal some because they wouldn't be able to repack it without it being noticed. Then the buyers get the package of items and they pick out one of them and go "oh my first item" and throw the package and packing material away with the second item and later ask me when I am going to ship the other item.

Anyone ever had that problem?

ivegotinfo 01-28-2008 03:06 PM

lol nope. you probably sell very small things.

GreenBean 01-28-2008 06:51 PM

OR, how about (somehow) putting on label this package contains xNO# items?
I did this when I got an item. (in two pieces): only found one piece. Sent the
email where's the..... OOPS! jmo do as much as you can to keep the pesky
buyer happy.

ebayhateluv 01-28-2008 09:06 PM

I sell small items.
What I do- is place them in a ups intl label holder, then in a ups pad pack, cut in half- which acts a bubble wrap + padding--
- its all free, PLUS- the ups pad pack is BRIGHTLY COLORED, (RED WHITE AND BROWN)-then i use USPS free roll of labels to seal it.. then i use the FREE USPS boxes, turned inside out-- which are then brown on the outside, 2 pcs tape, seals the 1 flap.
I also get the tape for free from the usps lady, IF you use usps, then you do not need to turn the box inside out..
(If you are selling like earrings-you can cut the pad paks in 4's--still heavily protected + again free from the ups site).. :)

GreenBean 01-28-2008 09:37 PM

Ebayhateluv is a clever cookie (oops). Try to make it as easy as possible for
the buyer to have only good thoughts about you. And that will mean you gotta
hold their hand. Think like they do.... simple and easy. Pack the items like an
organ transplant: carefully and you will not trip.

DogFacedBoy 01-28-2008 10:23 PM

That's it ebayhateluv, I'm selling all of my UPS stock, you just shot there profit margin


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