People are really this annoying..

Themightycrow · #1 05-18-2011

Wow, i send nice little messages to each of my customers that dont leave feedback, just saying hoping you're enjoying the product please leave posative feedback. Almost all do, and then this morning i get a delightfull mail from someone saying why they cant leave it. They must be a screw loose to write this all when i was asking for feedback.

In the end i just said sorry, as i couldn't risk getting an unposative feedback haha

i mean just because i check my items before i ship.. wow

I can't give you positive feedback because this item was not brand new. "Brand new" at eBay means in shrink-wrapped packaging --- this item was not in shrink-wrapped packaging and had clearly been opened and used. You said that you opened it to test it when I pointed this out --- that may be so but it should NOT have been advertised as "brand new" then, but as excellent condition like new.

Imakemoney · #2 05-18-2011

unfortunatly you come accross buyers like this now and again.

Annoying I know

Suck it up and carry on

#3 05-18-2011

Welcome to 2011 where people are Lunatics.

bansheezone · #4 05-18-2011

You should see some of the freaks I have to sell to

GTB · #5 05-18-2011

plenty of freaks in the us of a, OUCH! lol

for the serious people out there......i am only joking,

chill,i know the freaks are the minority

texas chainsaw massacre dont do you any favours though

unkown5454 · #6 05-18-2011

You are actually right. USA has the worst customers I have ever dealt with. I will admit this every day, any day.

Shikimaru17 · #7 05-18-2011

Well it is true that in the U.S. a lot of people think they have the right as a buyer to do almost anything they want to a seller.

Remember, the customer is always right!

YouTube - The Customer is Always Right

Themightycrow · #8 05-19-2011

this was a uk customer, usually i get no problems at all from them. Ah well, did give me a laugh!

unkown5454 · #9 05-19-2011

Was just referring to MR GTB's response.

Melissa1971 · #10 05-19-2011

Quote:

Originally Posted by Themightycrow

Wow, i send nice little messages to each of my customers that dont leave feedback, just saying hoping you're enjoying the product please leave posative feedback. Almost all do, and then this morning i get a delightfull mail from someone saying why they cant leave it. They must be a screw loose to write this all when i was asking for feedback.

In the end i just said sorry, as i couldn't risk getting an unposative feedback haha

i mean just because i check my items before i ship.. wow

I can't give you positive feedback because this item was not brand new. "Brand new" at eBay means in shrink-wrapped packaging --- this item was not in shrink-wrapped packaging and had clearly been opened and used. You said that you opened it to test it when I pointed this out --- that may be so but it should NOT have been advertised as "brand new" then, but as excellent condition like new.

I'm confused. You say it was advertised as Brand New yet you say that is NOT what you provided her according to Ebays guidelines?

You sent her a package that was already opened then she expressed dismay

Then later you asked her to give you positive feedback despite her true feelings?

Does this make sense to you?

Maybe I've missed something....

cherrqell · #11 05-19-2011

Quote:

Originally Posted by Themightycrow

I can't give you positive feedback because this item was not brand new. "Brand new" at eBay means in shrink-wrapped packaging --- this item was not in shrink-wrapped packaging and had clearly been opened and used. You said that you opened it to test it when I pointed this out --- that may be so but it should NOT have been advertised as "brand new" then, but as excellent condition like new.

I think he has a point. Some people are sticklers for stuff like that. Just hope he doesent leave a feedback now.

Themightycrow · #12 05-19-2011

No the item was brand new, my products don't come in wrapping, though i put a sticker on the opening saying '' contact me if void '' wasn't broken, hence it was new she was the first owner of the item.

Melissa1971 · #13 05-19-2011

Oh ok thanks. she doesn't understand it doesn't come in shrink wrap

cherrqell · #14 05-19-2011

not everything new is shrinkwrapped. When I sell software, alot of it has two circular transparent stickers on each end of the package. You can usually tell if the sticker was tampered with. ebay should edit the "new" description in their guidelines.

ngc7 · #15 05-19-2011

i wouldnt waste my time asking for feedback

Melissa1971 · #16 05-19-2011

Quote:

Originally Posted by cherrqell

not everything new is shrinkwrapped. When I sell software, alot of it has two circular transparent stickers on each end of the package. You can usually tell if the sticker was tampered with. ebay should edit the "new" description in their guidelines.

Agreed. Cool Avatar, I love Bob Ross!

Happy Trees

Melissa1971 · #17 05-19-2011

Quote:

Originally Posted by Themightycrow

No the item was brand new, my products don't come in wrapping, though i put a sticker on the opening saying '' contact me if void '' wasn't broken, hence it was new she was the first owner of the item.

Yes she is annoying

Gman91189 · #18 05-19-2011

Lol i once sold an old xbox game and i stated in the description that it was Like new other.. that only the CD came in perfect condition.. was being sent in the case but no booklet/guide..
with bout 3-4 pictures..
he received it priority,
opened a case, i won the case
he left negative feedback, insisting that i dont know what like new condition is smh lol

KingRay · #19 05-20-2011

This is the reason I NEVER ask for feedback like this. I have done it 3 times EVER in the past on old accounts and 2 of those times the buyer said the same thing. Gave me some long email on how it was not as described and he wasnt going to post since he didnt feel comfortable with a positive.

All I did was remind him of the bad experience and he posted a neutral. wasnt worth it. who cares what your number is on ebay.

I would NEVER do that again. it only asks for trouble in my eyes. Look what it did for you.

However I do put a note in the package asking for 5 stars but dont bother them if it goes weeks without feedback.

ShadyOne · #20 05-21-2011

Probably should have listed as 'New Other' and placed in your listing that it has been opened for testing. You could have then pointed this out to the buyer if they never noticed.

If the item is not in the same condition (sealed etc) as when you received it from your distributor, retailer, manufaturer, then even though it is debatable, it should be listed as 'New Other' and mentioned within the listing.

The one I get a lot is when I used to ask people to leave me feedback, they would leave the feedback within the reply to the message I sent them instead of through eBay's feedback system

che2009 · #21 05-21-2011

Quote:

Originally Posted by Gman91189

Lol i once sold an old xbox game and i stated in the description that it was Like new other.. that only the CD came in perfect condition.. was being sent in the case but no booklet/guide..
with bout 3-4 pictures..
he received it priority,
opened a case, i won the case
he left negative feedback, insisting that i dont know what like new condition is smh lol

Customers like that are so common. Nowadays, I avoid using "Like New" on software listings. Even if it is fresh out of the box mint condition, I grade it as "VG". This helps weed out headache buyers that like to open a "not as described" dispute. Also helps you avoid the 1 & 2 star ratings.

Melissa1971 · #22 05-21-2011

Quote:

Originally Posted by ShadyOne

Probably should have listed as 'New Other' and placed in your listing that it has been opened for testing. You could have then pointed this out to the buyer if they never noticed.

If the item is not in the same condition (sealed etc) as when you received it from your distributor, retailer, manufaturer, then even though it is debatable, it should be listed as 'New Other' and mentioned within the listing.

The one I get a lot is when I used to ask people to leave me feedback, they would leave the feedback within the reply to the message I sent them instead of through eBay's feedback system :doh:

I get that alot..My invoices read if you are able to leave me feedback, it would be greatly appreciated.
One out of 10 send me a pm instead of the fb and maybe 1/ 10 of those leave me pos feedback later..as if they've finally figured it out LOL