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Update to eBay's Funds Availability Policy
 

eBay has started notifying sellers of changes to the buyer protectioon program and also to the funds availability policy:

Effective 06-19-2012

To better protect our consumers, eBay has at times requested, and may continue to request, that PayPal hold seller funds based on certain factors, including but not limited to, selling history, seller performance, riskiness of listing category, or the filing of an eBay Buyer Protection case. Currently, access to funds from buyer payments may be delayed to promote successful fulfillment for sellers who are new to selling on eBay or have a below standard seller rating. This program may be expanded to include:

1) Sellers who sell an item in a high-risk category with no recent experience selling in that category; sell an item that has a sales price that is significantly higher than the average sales price of items previously sold by that seller; add a new PayPal account to their eBay account; were reinstated following an account restriction or suspension; or have recent account activity indicating risk, including but not limited to significant changes in listing activity or buyer dissatisfaction.

2) Transactions where the buyer indicates a problem, including but not limited to messages or activity indicating that the item hasn't been received or that the item isn't as described in the listing.

So what exactly did they change?

EB have expanded the context & broadness under which they would hold seller funds as clearly detailed below.....THAT is the change (s) the OP was referring to.:boink:

:brushteeth:

This is why I always include a slip with the item with my email address for any problems, and ask the buyers to contact me there instead. All of them have so far, so I avoid this issue, in the few cases where the buyer has a problem with an item.

For the item not received, luckily I have never had that ever.

Very noteworthy post.

@jeffweico, I hope you did not type out the whole thing manually because "protectioon" has a typo...1st line =) I'm just being a d*ck about it ha

I typed only the first 2 lines....