Ebay Shipping Insurance

DeanChev · #1 11-29-2012

Does anybody have experience with filing a claim and successfully getting your money back for a damaged item? I insured a $270 item and it was destroyed and I have filed a claim.

slim jim · #2 11-29-2012

Why wouldn't you get the money back? Just provide all the info they request

DeanChev · #3 11-29-2012

Do they typically request that I give the item up or just show that it was damaged? I know the PO wants the item.

BigCJ · #4 11-29-2012

you will have to give them the item. They are buying it from you basically because they damaged it.

ripcitytix · #5 11-29-2012

usually takes a while

DeanChev · #6 11-30-2012

Wow, they sent me the payment already. Less than 24 hours.

zlajac · #7 11-30-2012

eBay offers shipping insurance?

DeanChev · #8 11-30-2012

Quote:

Originally Posted by zlajac

eBay offers shipping insurance?

Yes, if you use ebay for printing shipping labels, when you add insurance, it's not through the USPS, it's through a private insurance company. They are actually way better than USPS insurance, they are alot faster and you don't have to give up the item to get paid. I was quite surprised.